Careers at Frontier Communications

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src=\"https://static.vscdn.net/images/careers/demo/ftr/1650885905::main-logo\" alt=\"Frontier Communications logo\"> </a>\n            \n         <h1 class=\"show-for-sr\">Frontier Communications</h1>\n         <a href=\"#search\" class=\"show-for-sr\">Skip To Main Content</a> \n      </div>\n      \n        \n      <nav class=\"site-nav\" style=\"\">\n         \n            \n         <ul>\n            \n                \n            <li data-aos=\"fade-in\" class=\"nav-item aos-init aos-animate\"><a href=\"https://frontier-careers.com/\" class=\"white\">Home</a></li>\n            \n                \n            <li data-aos=\"fade-in\" class=\"nav-item aos-init aos-animate\"><a href=\"https://frontier-careers.com/about-us/\" class=\"white\">About Us</a></li>\n            \n                \n            <li data-aos=\"fade-in\" class=\"nav-item aos-init aos-animate\"><a href=\"https://frontier-careers.com/life-at-frontier/\" class=\"white\">Life at Frontier</a></li>\n            \n    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It is building critical digital infrastructure across the country with its fiber-optic network and cloud-based solutions, enabling connections today and future proofing for tomorrow. Rallied around its purpose of Building Gigabit AmericaTM, the company is focused on supporting a digital society, closing the digital divide, and working toward a more sustainable environment. Frontier is preparing today for a better tomorrow.  Visit <a target=\"_blank\" href=\"https://www.frontier.com\" rel=\"noopener\">www.frontier.com</a></p></div>", "title": "Perks and Benefits"}, {"body": "Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.\n \nAny applicant who is unable to use our electronic system to express an interest in employment because of a disability or the use of incompatible assistive technologies may fax their resume and cover letter to 585.262.9775. Please indicate the requisition number of the position you are interested in being considered for in your cover letter. If you are vision-impaired or have any other disability under the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to applying for employment at Frontier, please contact the recruiting department at 844.806.0077.", "title": "Affirmative Action and Equal Opportunity Employer"}]}, "showCompanyOverviewModal": true, "showUploadResumeModal": 0, "max_applications_apply": 5, "uploadResumeModal": {"title": "Welcome to Frontier's Career Center", "subtitle": "Let us help you streamline your search. Upload your resume and we\u2019ll find the positions that best suit your qualifications. Note: Uploading your resume is not an application for employment.", "disclaimer": "**Uploading a resume is not a formal application for employment**"}, "recaptcha_enabled": 0, "showLoggedOutNotificationsPrivacyPolicy": false}, "positions": [{"id": 15217471, "name": "Enterprise Account Executive I", "location": "BERKELEY SPRINGS,WV,United States", "locations": ["BERKELEY SPRINGS,WV,United States", "MOOREFIELD,WV,United States", "WEBSTER SPRINGS,WV,United States", "BUCKHANNON,WV,United States", "ELKINS,WV,United States", "MORGANTOWN,WV,United States", "DAVIS,WV,United States"], "hot": 1, "department": "Sales", "business_unit": "Unknown", "t_update": 1694409064, "t_create": 1676314587, "ats_job_id": "o5Drmfwf", "display_job_id": "9063", "type": "ATS", "id_locale": "9063-en", "job_description": "We're looking for an Enterprise Account Executive I to join our team. We need someone to focus on consultative sales techniques to identify and develop new businesses and grow the existing customer base. This is done by building strategic partnerships, approaching opportunities through the customer lens, and influencing others to act. You use your knowledge to expand business opportunities and are resourceful in overcoming obstacles. You partner with internal teams to ensure operational efficiency and service. Experience in solution selling. This is the opportunity you've been waiting for: a chance to sell an evolving selection of the most advanced smart solutions to key decision-makers at major corporations. With a network of business customers exceeding 400,000 strong, we serve more than 90% of the Fortune 500. You'll be charged with developing new business and growing an existing base of revenue. Exceed new business development monthly sales objectives for Monthly Reoccurring Revenue (MRR) Achieve incremental growth within assigned module(s) of customers in one or multiple industries Manage pre-and post-sales support to enhance customer relationships, deliver solutions, and increase revenue Adopt a customer-centric approach to identify opportunities, leverage industry expertise to articulate client strategies, and navigate sales obstacles while securing agreement and commitment on sales solutions. Foster extensive relationships with existing and new customers within assigned customer modules including decision-makers, influencers and key users Be the key piece in Building Gigabit America", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://careers.frontier.com/careers/job/15217471"}, {"id": 18362899, "name": "Enterprise Account Executive II", "location": "LONG BEACH,CA,United States", "locations": ["LONG BEACH,CA,United States"], "hot": 0, "department": "Sales", "business_unit": "Unknown", "t_update": 1696022804, "t_create": 1695995536, "ats_job_id": "oqJAofwR", "display_job_id": "9842", "type": "ATS", "id_locale": "9842-en", "job_description": "We're seeking an Enterprise Account Executive II with the energy and determination to win. In this sales and relationship management role, you'll need a growth mindset and curiosity as you seek new solutions for our B2B enterprise customers. There's plenty to learn as we traverse new horizons, so it requires preparation, open-mindedness, and resilience. We're confident in what we're delivering, and we know you'll carry that as you build rapport and problem-solve. Our sales business comprises of a network of business customers exceeding 400,000 strong -- serving more than 90% of the Fortune 500. 50% is dedicated to winning new business which includes supporting pre- and post-sales 50% is dedicated to maintaining and expanding existing business Strategically build a sales pipeline to acquire new customers to meet monthly sales objectives Foster extensive relationships with existing and new customers within assigned customer modules including C-level stakeholders to drive monthly reoccurring revenue Partner with pre-and post-sales support to enhance customer relationships, deliver solutions and increase revenue Understand our suite of tech offerings including Enterprise Voice Solutions, Managed Dedicated Internet Access, VoIP, EVPL, ELAN, Managed Security, and Managed Wireless LAN to become a solution-based seller", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://careers.frontier.com/careers/job/18362899"}, {"id": 18320020, "name": "Building Services Technician", "location": "Dickinson,Texas,United States", "locations": ["Dickinson,Texas,United States"], "hot": 0, "department": "Field Operations", "business_unit": "Unknown", "t_update": 1695917108, "t_create": 1695759303, "ats_job_id": "oX3wofwE", "display_job_id": "9836", "type": "ATS", "id_locale": "9836-en", "job_description": "Responsible for the proper operation, repair, and maintenance of all assigned Air Handling/Conditioning Systems including, but not limited to, the following: various types of refrigeration equipment/systems, various types of humidifying equipment/systems, furnaces (gas, electric, solar), various types of boilers, various types of fans, various types of heaters, controls associated with any and all air handling systems in use, and duct systems. Provides technical support and assistance to Air Conditioning Mechanics and performs other duties as may be assigned. Analyzes, and repairs malfunctions in air handling/conditioning equipment and systems. 1. Uses industry approved procedures to troubleshoot related control and safety circuits using circuit diagrams and test instruments, such as voltmeter, ohmmeter, and ampmeter. 2. Performs routine preventative maintenance and repairs to refrigeration equipment, gas or electric heating furnaces, and steam or hot water boiler units. 3. Repairs and calibrates pneumatic electrical and electropneumatic controls. 4. Performs chemical test to the water used in heating, ventilating, and air conditioning systems and treats the water to provide protection and optimum efficiency. 5. Performs routine air conditioning inspections and necessary repairs to ensure maximum efficiency, reliability, and safe operation. 6. Coordinates trouble reports, major repairs, and inspections with respective contractors. 7. Wears appropriate safety equipment and follows all safety practices and procedures. 8. Usually works day shifts but may be required to work evening or night tours, overtime, emergency call-outs, weekends, and out-of-town assignments as required. May be required to work long hours during emergency conditions. 9. Work may be performed at inconvenient times such as at night and in inclement weather. 10. Work may be performed in locations that range from neat and clean to damp and dirty. 11. May often work in awkward and inconvenient positions. 12. The work involves considerable eye concentration. 13. The work is often performed under the pressure of time to meet deadlines. 14. Heavy lifting may be required to handle tools, materials, and supplies. 15. Prepares and maintains reports and records as necessary. 16. Is responsible for the preparation, operation, and maintenance of the emergency air conditioning trailers and small portable units. 17. Changes filters and cleans coils on designated air handling systems. 18. Handles tools and test equipment used in air handling systems repair such as torches, vacuum pumps, gauges, leak detectors, voltmeters, ohmmeters, ampmeters, etc. 19. Provides technical support and assistance to the Air Conditioning Mechanic. 20. Troubleshoots all types of refrigeration equipment utilizing various types of refrigerant. 21. Overhauls semihermetic reciprocating compressors using manufacturer's recommended procedures and tolerance specifications. 22. Performs the yearly stop inspections to centrifugal compressors using manufacturer's recommended procedures. 23. Serves in the lead capacity when working with the Air Conditioning Mechanic. 24. May be required to perform additional duties and tasks as required by the Company. 1. Tests - Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy. 2. Physical condition must be such to allow the employee to perform duties of the job, including lifting and moving heavy awkward objects, utilizing hoists, and working with cleaning solvents and refrigerant. 3. Must be able to work in boiler and mechanical rooms during summer heat or inclement weather. 4. Must be able to work in attics or roofs with surface temperatures in excess of 130 degrees or ambient temperatures of 110 degrees or below 10 degrees. 5. Must have extensive knowledge and/or experience in the building trades, specifically heating, ventilation, air conditioning, electrical, and plumbing. 6. Must have seven years experience in the field of air conditioning and heating with an air conditioning company. 7. Must have, in the capacity of a lead technician, commercially removed and replaced at least ten air conditioning compressors, excluding window units, using proper procedures in dehydration, soldering, system clean out, and diagnosis of the original cause of the compressor failure. 8. Must have, as the lead technician, commercially overhauled five semi-hermetic reciprocating compressors using manufacturer's overhaul manuals for procedures and information of the required tolerances. 9. Must be able to use and demonstrate skills with measurement tools and test instruments required in overhauling reciprocating and centrifugal compressors per the manufacturer's recommendations. 10. Must have performed yearly stop inspections and the manufacturer's recommended maintenance to centrifugal chillers. 11. Must be familiar with non-destructive testing. Test includes, but not limited to, Vibration Analysis, Eddy Current, Megohmeters Test, and Oil and Refrigerant Analysis. 12. As the lead technician, must have experience in the replacement of furnace heat exchangers and furnaces including the related sheet metal transitions. 13. Must have five years experience troubleshooting and maintaining complex pneumatic and solid state control circuits. 14. Must be able to communicate Skills of the pneumatic and other control systems with supervisors and other technicians. 15. Must have experience in dealing with outside contractors or vendors in evaluating products or services. 16. Must have extensive knowledge of mechanical equipment, maintenance repairs, and services. 17. Must be able to analyze refrigeration equipment utilizing various types of refrigerant (R-22, R-12, R-502, R-114, R-11, R-1131 from temperature, pressure, and electrical readings. The technician must be able to communicate the symptom, analysis, and repairs to the Air Conditioning Supervisor. 18. Must be able to read and interpret building plans and specifications: including mechanical, electrical, plumbing, and electrical and pneumatic control drawings. 19. Must have a good knowledge of methods and procedures to generate energy conservation programs. 20. Must be able to maintain expenditures within approved budgetary limitations. 21. Must have sufficient manual dexterity to handle hand, power, and refrigeration tools. 22. Must be able to read, write, and perform the following mathematical calculations: addition, subtraction, multiplication, and division. 23. 24. Use tools such as drills and other electrical power tools as required by the position. 25. Must possess a valid state driver's license for the state in which the person is employed. 26. Must be able to drive a vehicle with a manual gear shift pulling a 40' trailer with weights exceeding 17,000 pounds.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://careers.frontier.com/careers/job/18320020"}, {"id": 18320019, "name": "Building Services Tech-Baytown", "location": "BAYTOWN,TX,United States", "locations": ["BAYTOWN,TX,United States"], "hot": 0, "department": "Field Operations", "business_unit": "Unknown", "t_update": 1695907016, "t_create": 1695749585, "ats_job_id": "oFMvofw4", "display_job_id": "9833", "type": "ATS", "id_locale": "9833-en", "job_description": "Responsible for the proper operation, repair, and maintenance of all assigned Air Handling/Conditioning Systems including, but not limited to, the following: various types of refrigeration equipment/systems, various types of humidifying equipment/systems, furnaces (gas, electric, solar), various types of boilers, various types of fans, various types of heaters, controls associated with any and all air handling systems in use, and duct systems. Provides technical support and assistance to Air Conditioning Mechanics and performs other duties as may be assigned. Analyzes, and repairs malfunctions in air handling/conditioning equipment and systems. 1. Uses industry approved procedures to troubleshoot related control and safety circuits using circuit diagrams and test instruments, such as voltmeter, ohmmeter, and ampmeter. 2. Performs routine preventative maintenance and repairs to refrigeration equipment, gas or electric heating furnaces, and steam or hot water boiler units. 3. Repairs and calibrates pneumatic electrical and electropneumatic controls. 4. Performs chemical test to the water used in heating, ventilating, and air conditioning systems and treats the water to provide protection and optimum efficiency. 5. Performs routine air conditioning inspections and necessary repairs to ensure maximum efficiency, reliability, and safe operation. 6. Coordinates trouble reports, major repairs, and inspections with respective contractors. 7. Wears appropriate safety equipment and follows all safety practices and procedures. 8. Usually works day shifts but may be required to work evening or night tours, overtime, emergency call-outs, weekends, and out-of-town assignments as required. May be required to work long hours during emergency conditions. 9. Work may be performed at inconvenient times such as at night and in inclement weather. 10. Work may be performed in locations that range from neat and clean to damp and dirty. 11. May often work in awkward and inconvenient positions. 12. The work involves considerable eye concentration. 13. The work is often performed under the pressure of time to meet deadlines. 14. Heavy lifting may be required to handle tools, materials, and supplies. 15. Prepares and maintains reports and records as necessary. 16. Is responsible for the preparation, operation, and maintenance of the emergency air conditioning trailers and small portable units. 17. Changes filters and cleans coils on designated air handling systems. 18. Handles tools and test equipment used in air handling systems repair such as torches, vacuum pumps, gauges, leak detectors, voltmeters, ohmmeters, ampmeters, etc. 19. Provides technical support and assistance to the Air Conditioning Mechanic. 20. Troubleshoots all types of refrigeration equipment utilizing various types of refrigerant. 21. Overhauls semihermetic reciprocating compressors using manufacturer's recommended procedures and tolerance specifications. 22. Performs the yearly stop inspections to centrifugal compressors using manufacturer's recommended procedures. 23. Serves in the lead capacity when working with the Air Conditioning Mechanic. 24. May be required to perform additional duties and tasks as required by the Company. 1. Tests - Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy. 2. Physical condition must be such to allow the employee to perform duties of the job, including lifting and moving heavy awkward objects, utilizing hoists, and working with cleaning solvents and refrigerant. 3. Must be able to work in boiler and mechanical rooms during summer heat or inclement weather. 4. Must be able to work in attics or roofs with surface temperatures in excess of 130 degrees or ambient temperatures of 110 degrees or below 10 degrees. 5. Must have extensive knowledge and/or experience in the building trades, specifically heating, ventilation, air conditioning, electrical, and plumbing. 6. Must have seven years experience in the field of air conditioning and heating with an air conditioning company. 7. Must have, in the capacity of a lead technician, commercially removed and replaced at least ten air conditioning compressors, excluding window units, using proper procedures in dehydration, soldering, system clean out, and diagnosis of the original cause of the compressor failure. 8. Must have, as the lead technician, commercially overhauled five semi-hermetic reciprocating compressors using manufacturer's overhaul manuals for procedures and information of the required tolerances. 9. Must be able to use and demonstrate skills with measurement tools and test instruments required in overhauling reciprocating and centrifugal compressors per the manufacturer's recommendations. 10. Must have performed yearly stop inspections and the manufacturer's recommended maintenance to centrifugal chillers. 11. Must be familiar with non-destructive testing. Test includes, but not limited to, Vibration Analysis, Eddy Current, Megohmeters Test, and Oil and Refrigerant Analysis. 12. As the lead technician, must have experience in the replacement of furnace heat exchangers and furnaces including the related sheet metal transitions. 13. Must have five years experience troubleshooting and maintaining complex pneumatic and solid state control circuits. 14. Must be able to communicate Skills of the pneumatic and other control systems with supervisors and other technicians. 15. Must have experience in dealing with outside contractors or vendors in evaluating products or services. 16. Must have extensive knowledge of mechanical equipment, maintenance repairs, and services. 17. Must be able to analyze refrigeration equipment utilizing various types of refrigerant (R-22, R-12, R-502, R-114, R-11, R-1131 from temperature, pressure, and electrical readings. The technician must be able to communicate the symptom, analysis, and repairs to the Air Conditioning Supervisor. 18. Must be able to read and interpret building plans and specifications: including mechanical, electrical, plumbing, and electrical and pneumatic control drawings. 19. Must have a good knowledge of methods and procedures to generate energy conservation programs. 20. Must be able to maintain expenditures within approved budgetary limitations. 21. Must have sufficient manual dexterity to handle hand, power, and refrigeration tools. 22. Must be able to read, write, and perform the following mathematical calculations: addition, subtraction, multiplication, and division. 23. 24. Use tools such as drills and other electrical power tools as required by the position. 25. Must possess a valid state driver's license for the state in which the person is employed. 26. Must be able to drive a vehicle with a manual gear shift pulling a 40' trailer with weights exceeding 17,000 pounds.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://careers.frontier.com/careers/job/18320019"}, {"id": 18155307, "name": "SALES & SERVICE TECH II", "location": "REEDSBURG,WI,United States", "locations": ["REEDSBURG,WI,United States"], "hot": 0, "department": "Field Operations", "business_unit": "Unknown", "t_update": 1695754797, "t_create": 1695416547, "ats_job_id": "obftofw1", "display_job_id": "9832", "type": "ATS", "id_locale": "9832-en", "job_description": "Driving: Frequent Travel: Moderate Install and maintain inside wire for residential/business broadband (HSI/Video) service Install an array of networking equipment, including Fiber to the House, ONT, Wireless routers, Modems, and Gateways. Install all wiring, and equipment as required for broadband continuity, digital subscriber carriers and associated broadband equipment, such as DSLAMS (Digital Subscriber Line Access Multiplier), Residential Gateways, and HSI (High-Speed Interface), and business class routers Performs all types of cable construction and maintenance work associated with all network facilities; including repairs on conduit and manholes, cross-connections to switching equipment, removing and replacing line cards in central office/pair gain units Read and understand service orders and trouble tickets, outside plant drawings, circuit diagrams and electrical schematics Perform maintenance repair and preventable maintenance on buried, aerial and underground cable/fiber using various plant elements Performs Aerial work that requires work to be performed from pole climbing, ladder, and bucket trucks. Possible add Place aerial and buried plant and service drops Navigate web, set up Business/Residential computers and demonstrate to customers Support and actively participate in the promotion of Company products and services Must be able to adapt to changes in the business that include advances in technology and new skills and procedures Aids/assists other departments and contractors as required; be self-motivated; mentor co-workers; follow through on assignments in a timely manner High School Diploma or equivalent Experience in telecommunications installation and maintenance Basic keyboard and software skills Must complete pole climbing certification, for which an individual cannot exceed 275 lbs. ; fully clothed and with proper footwear Must complete company provided training and demonstrate ability to complete full installs Ability to work independently and desire to work 'face-to-face' with customer Ability to work outdoors in adverse weather conditions and in isolated or confined spaces Valid driver's license and satisfactory driving record; CDL preferred Must be available for flexible scheduling, holidays, after hours and call-outs TESTS: Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy Climbing poles and ladders; frequent lifting of up to 75 pounds; pushing, reaching, bending and stooping; manual dexterity; good sense of balance; ability to sit or stand for long periods and good color vision. Per our Company policy, and consistent with the weight specifications of equipment used to work aloft, candidates cannot exceed 275 pounds, this is inclusive of clothing and with proper footwear. Tools and Equipment Used: Cable Locator Hand Tools Hand Held Terminal Various Test Equipment 4 Tel Test System Laptop Computer Splicing Equipment Fiber Optic Testing Equipment", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://careers.frontier.com/careers/job/18155307"}, {"id": 18138558, "name": "Working Foreman", "location": "DANBURY,CT,United States", "locations": ["DANBURY,CT,United States", "NEW HAVEN,CT,United States"], "hot": 0, "department": "Field Operations", "business_unit": "Unknown", "t_update": 1696015508, "t_create": 1695391711, "ats_job_id": "o7Rsofwy", "display_job_id": "9830", "type": "ATS", "id_locale": "9830-en", "job_description": "Assists employees in the actual hands-on work operations Position will require scheduled duty shifts to manage the out-of-hours response to emergency restorations Works closely with other utilities in the restoration of network facilities: Poles, cables, cabinets, etc Responsible for administration and personnel functions associated with the above activities This position leads teams of 1-5 technical personnel and is responsible for maintaining commitments for work order due dates This position includes technical direction, ensuring safe practices under hazardous conditions, and 24-hour accountability for emergency service requirements or catastrophic facility failures Review work orders and schedules order of jobs to meet due dates Determines which personnel to assign to specific jobs and what tools, vehicles, and materials are needed Conducts safety hazard checks Directs work operations Assign personnel to a job based on ability and training Observes performance and provides on-the-job training for both new and experienced employees Supervises and directs contract help Identifies the location of all utilities Surveys work location to identify safety requirements and directs setting up of safety devices Determines power voltage and interfaces with property owners regarding Right-of-way issues, location of buried cables, building access, and other aspects of the work being performed Makes minor repairs to equipment to prevent delays Authorizes overtime to complete work and inspects work site Assumes duties and responsibilities of line construction supervisor, as required Prepares daily reports and summaries relative to time and materials used and recovered Prepares input for mechanized systems Conducts tool and material inventory audits Conducts safety meetings on a rotational basis and prepares damage and personal injury reports Triggers the \u201cCall Before You Dig\u201d system before any excavation activities CDL", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://careers.frontier.com/careers/job/18138558"}, {"id": 18114070, "name": "Manager of Well-Managed Services", "location": "Dallas,Texas,United States", "locations": ["Dallas,Texas,United States"], "hot": 0, "department": "Business Operations", "business_unit": "Unknown", "t_update": 1695912717, "t_create": 1695326679, "ats_job_id": "oRBsofw2", "display_job_id": "9828", "type": "ATS", "id_locale": "9828-en", "job_description": "Manager of Well-Managed Services Develop well-managed strategies that will strengthen the operational competence of the Vendor Partner Operations Team Oversee VPO Process Governance - Process Creation & Improvement | Process Documentation | Operational Rhythms | Artifact Management Oversee VPO Risk Management and Compliance - Process Health & Compliance | Vendor Site Inspections | Risk Reporting and Remediation Oversee VPO Insights and Innovation Delivery - Innovation | Insights | Best Practice Sharing Oversee VPO Vendor Support Service Delivery - Vendor Communications | Goal Setting | Scorecarding | Invoice Automation | Reporting Liaison Manage projects from inception to completion 5+ years of experience in increasing leadership responsibility in call center operations, internal call centers, or vendor management Ability to analyze data and create solutions to address business challenges Bachelor's Degree or equivalent business experience Ability to develop and execute high-level strategies that will maximize the value of the Frontier Vendor Network Ability to collaborate / partner with various teams inside and outside of Frontier to drive initiatives and deliver results Lead and coach, motivating a team to the next level and identifying developmental opportunities Entrepreneurial spirit with a natural curiosity for operational improvement relative to well-managed process improvement Ability to influence others Ability to take ownership and accountability for goals Ability to organize a multitude of tasks, projects, and information simultaneously Ability to manage multiple priorities, high commitment to quality, self-starter, problem solver, and decisive Ability to consistently meet/exceed assigned targets and objectives Ability to travel up to 25% as needed", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://careers.frontier.com/careers/job/18114070"}, {"id": 18109264, "name": "Vendor Partnership Director (TSO)", "location": "Dallas,Texas,United States", "locations": ["Dallas,Texas,United States"], "hot": 0, "department": "Business Operations", "business_unit": "Unknown", "t_update": 1695825775, "t_create": 1695321761, "ats_job_id": "onvsofws", "display_job_id": "9825", "type": "ATS", "id_locale": "9825-en", "job_description": "Works with the Senior Leadership Team to develop and improve operational plans directly or indirectly impacting the organization Partner with internal teams to strategize on the best options for call delivery and staffing alternatives within budget goals Create and communicate alternative options while working within contractual limitations, partnering with the vendor leadership teams that bring consensus when appropriate Leverage the vendor partners on innovative solutions, data analytics and customer trend identification to deliver stronger customer experience results Partner with internal teams on the implementation of key strategic initiatives that enable the operations to be more effective and efficient Oversee budget for the organization, review and reconcile vendor invoices for accuracy Ability to think strategically and tactically while delivering results in a high-change, fast-paced work environment Ability to collaborate / partner with various teams across the organization to drive initiatives and results Lead and coach, motivating a team to the next level and identifying developmental opportunities Proven ability to deliver expected performance results and ability to drive vendor partner performance to the next level Entrepreneurial spirit with a natural curiosity for operational improvement relative to TSO Ability to deliver tough messages to Vendor Partners and guide them appropriately Ability to influence others Ability to take ownership and accountability for goals Ability to organize a multitude of tasks, projects and information simultaneously Ability to create executive level presentations and reporting 5+ years of experience in increasing leadership responsibility in call center operations, internal call centers or vendor management Experience in fiber broadband technology, and knowledge in troubleshooting fiber or copper network Ability to analyze data and create solutions to address business challenges Bachelor's Degree or equivalent business experience Advance skills in PowerPoint and Excel, Access preferred Excellent at delivering a defined strategy to all levels Ability to manage multiple priorities, high commitment to quality, self-starter, problem solver and decisive Knowledge in the following systems: CRM and Non-CRM DPI, DSL Order Tool, PEGA, VxField, SIMPL, LoopCare, CORE, fONE, BOLD Chat, Electronic Bill Payment Processing (EBPP), Workflow Manager, ESP, ACT, etc. Proven experience leading teams and cross functional projects Strong analytical skills to review data and identify drivers to improve KPIs, such as Net Promoter Score, Average Handle Time, First Call Resolution, Dispatch Rate, Transfer Rate, etc. Strong critical thinking skills to help determine resolution to roadblocks Ability to multitask and thrive in rapidly changing environment is crucial Ability to consistently meet/exceed assigned targets and objectives Organized and detail-oriented Manage projects from inception to completion Call Center (Account Services, Retention, and Tech Support) and vendor management experience preferred Flexibility in work schedule Ability to travel up to 50% as needed", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://careers.frontier.com/careers/job/18109264"}, {"id": 18320681, "name": "Building Services Technician", "location": "SANANGELO,Texas,United States", "locations": ["SANANGELO,Texas,United States"], "hot": 0, "department": "Field Operations", "business_unit": "Unknown", "t_update": 1695916971, "t_create": 1695318754, "ats_job_id": "oossofwq", "display_job_id": "9824", "type": "ATS", "id_locale": "9824-en", "job_description": "Responsible for the proper operation, repair, and maintenance of all assigned Air Handling/Conditioning Systems including, but not limited to, the following: various types of refrigeration equipment/systems, various types of humidifying equipment/systems, furnaces (gas, electric, solar), various types of boilers, various types of fans, various types of heaters, controls associated with any and all air handling systems in use, and duct systems. Provides technical support and assistance to Air Conditioning Mechanics and performs other duties as may be assigned. Analyzes, and repairs malfunctions in air handling/conditioning equipment and systems. 1. Uses industry approved procedures to troubleshoot related control and safety circuits using circuit diagrams and test instruments, such as voltmeter, ohmmeter, and ampmeter. 2. Performs routine preventative maintenance and repairs to refrigeration equipment, gas or electric heating furnaces, and steam or hot water boiler units. 3. Repairs and calibrates pneumatic electrical and electropneumatic controls. 4. Performs chemical test to the water used in heating, ventilating, and air conditioning systems and treats the water to provide protection and optimum efficiency. 5. Performs routine air conditioning inspections and necessary repairs to ensure maximum efficiency, reliability, and safe operation. 6. Coordinates trouble reports, major repairs, and inspections with respective contractors. 7. Wears appropriate safety equipment and follows all safety practices and procedures. 8. Usually works day shifts but may be required to work evening or night tours, overtime, emergency call-outs, weekends, and out-of-town assignments as required. May be required to work long hours during emergency conditions. 9. Work may be performed at inconvenient times such as at night and in inclement weather. 10. Work may be performed in locations that range from neat and clean to damp and dirty. 11. May often work in awkward and inconvenient positions. 12. The work involves considerable eye concentration. 13. The work is often performed under the pressure of time to meet deadlines. 14. Heavy lifting may be required to handle tools, materials, and supplies. 15. Prepares and maintains reports and records as necessary. 16. Is responsible for the preparation, operation, and maintenance of the emergency air conditioning trailers and small portable units. 17. Changes filters and cleans coils on designated air handling systems. 18. Handles tools and test equipment used in air handling systems repair such as torches, vacuum pumps, gauges, leak detectors, voltmeters, ohmmeters, ampmeters, etc. 19. Provides technical support and assistance to the Air Conditioning Mechanic. 20. Troubleshoots all types of refrigeration equipment utilizing various types of refrigerant. 21. Overhauls semihermetic reciprocating compressors using manufacturer's recommended procedures and tolerance specifications. 22. Performs the yearly stop inspections to centrifugal compressors using manufacturer's recommended procedures. 23. Serves in the lead capacity when working with the Air Conditioning Mechanic. 24. May be required to perform additional duties and tasks as required by the Company. 1. Tests - Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy. 2. Physical condition must be such to allow the employee to perform duties of the job, including lifting and moving heavy awkward objects, utilizing hoists, and working with cleaning solvents and refrigerant. 3. Must be able to work in boiler and mechanical rooms during summer heat or inclement weather. 4. Must be able to work in attics or roofs with surface temperatures in excess of 130 degrees or ambient temperatures of 110 degrees or below 10 degrees. 5. Must have extensive knowledge and/or experience in the building trades, specifically heating, ventilation, air conditioning, electrical, and plumbing. 6. Must have seven years experience in the field of air conditioning and heating with an air conditioning company. 7. 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