posting jobs in Frontier Communications

{"domain": "ftr.com", "user": "", "isWillingToRelocate": false, "isUserAuthenticated": false, "isUserETXCandidate": false, "isDomainETX": false, "isDomainVeteran": false, "signUpConfig": {}, "getHelpButton": {}, "isCareerPlannerEnabled": false, "enableRememberMeOption": false, "isMyApplicationsEnabled": false, "showVeteranEmployerSignUp": false, "enableUserPreferenceSelection": false, "isUserPreferenceApplied": false, "candidate": {"enc_id": 0, "fullname": "", "firstname": "", "lastname": "", "skills": [], "email": "", "phone": "", "location": "", "filename": null, "starred_positions": [], "resumeUrl": "", "onboardingCompleted": false, "isUserInPcsIjp": false, "linkedinUrl": ""}, "branding": {"privacy": {"text": "Please Confirm Resume Upload", "button": "Confirm"}, "hideJobCart": false, "favicons": {"favicon": "https://static.vscdn.net/images/careers/demo/ftr/1650885815::mobile-logo"}, "custom_html": {"footer": "<script type='text/javascript' 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src=\"https://static.vscdn.net/images/careers/demo/ftr/1650885905::main-logo\" alt=\"Frontier Communications logo\"> </a>\n            \n         <h1 class=\"show-for-sr\">Frontier Communications</h1>\n         <a href=\"#search\" class=\"show-for-sr\">Skip To Main Content</a> \n      </div>\n      \n        \n      <nav class=\"site-nav\" style=\"\">\n         \n            \n         <ul>\n            \n                \n            <li data-aos=\"fade-in\" class=\"nav-item aos-init aos-animate\"><a href=\"https://frontier-careers.com/\" class=\"white\">Home</a></li>\n            \n                \n            <li data-aos=\"fade-in\" class=\"nav-item aos-init aos-animate\"><a href=\"https://frontier-careers.com/about-us/\" class=\"white\">About Us</a></li>\n            \n                \n            <li data-aos=\"fade-in\" class=\"nav-item aos-init aos-animate\"><a href=\"https://frontier-careers.com/life-at-frontier/\" class=\"white\">Life at Frontier</a></li>\n            \n    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It is building critical digital infrastructure across the country with its fiber-optic network and cloud-based solutions, enabling connections today and future proofing for tomorrow. Rallied around its purpose of Building Gigabit AmericaTM, the company is focused on supporting a digital society, closing the digital divide, and working toward a more sustainable environment. Frontier is preparing today for a better tomorrow.  Visit <a target=\"_blank\" href=\"https://www.frontier.com\" rel=\"noopener\">www.frontier.com</a></p></div>", "title": "Perks and Benefits"}, {"body": "Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.\n \nAny applicant who is unable to use our electronic system to express an interest in employment because of a disability or the use of incompatible assistive technologies may fax their resume and cover letter to 585.262.9775. Please indicate the requisition number of the position you are interested in being considered for in your cover letter. If you are vision-impaired or have any other disability under the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to applying for employment at Frontier, please contact the recruiting department at 844.806.0077.", "title": "Affirmative Action and Equal Opportunity Employer"}]}, "showCompanyOverviewModal": true, "showUploadResumeModal": 0, "max_applications_apply": 5, "uploadResumeModal": {"title": "Welcome to Frontier's Career Center", "subtitle": "Let us help you streamline your search. Upload your resume and we\u2019ll find the positions that best suit your qualifications. Note: Uploading your resume is not an application for employment.", "disclaimer": "**Uploading a resume is not a formal application for employment**"}, "recaptcha_enabled": 0, "showLoggedOutNotificationsPrivacyPolicy": false}, "positions": [{"id": 17155420, "name": "Material Handler (Warehouse)", "location": "GEORGETOWN,Texas,United States", "locations": ["GEORGETOWN,Texas,United States"], "hot": 0, "department": "Field Operations", "business_unit": "Unknown", "t_update": 1690904816, "t_create": 1689963921, "ats_job_id": "oAuVnfw6", "display_job_id": "9628", "type": "ATS", "id_locale": "9628-en", "job_description": "Performs using Frontier Supply Chain systems functions including bar coding; review stock levels and order material; maintain inventory records; perform research and correct improper records; handle customer inquiries and request; research and answer inquiries relating to procedures, products, material availability and discrepancies; review usage and recommend stock levels; unload and load trucks; stock shelves; assemble material for shipment; receive stock and prepare receiving reports; perform physical inventories; maintain housekeeping; perform cycle counts and other duties as assigned. Duties include, but are not limited to, the following: Fill orders from inventories in accordance with specifications on orders. Insure completeness and correctness of materials to be shipped by examining quantities, quality and labeling and comparing them with the shipping instructions. Prepare filled orders for shipment by placing them in shipping containers, using packaging materials to prevent breakage or otherwise packaging them to insure safe shipment. Process orders to the route staging area by means of material handling equipment. Take physical inventories, noting items, quantity on hand, and prepare appropriate documents for processing. Receive, count and examine incoming supplies, inventory and equipment to verify completeness of shipments against receiving documents. Process receipts to put away zone, put receipts away, and replenish pick area. Prepare bar coding and download from system. Operate forklift and other material handling equipment to accomplish assigned duties. Operate various computer equipment such as a personal computer, terminal, etc. to input/retrieve data. Provide assistance to customers relative to product information, product availability and product delivery, utilizing effective communication skills. Perform quality system sampling, observing and reporting. May be required to perform additional duties and tasks as required by the Company. Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy. Must pass forklift certification course within 30 days of hiring. Must possess a valid state Driver's License. Ability to lift up to 75 pounds frequently and up to 125 pounds infrequently; pushing, pulling, reaching, and stooping. Knowledge and ability to operate a personal computer. Ability to work accurately with numbers and basic mathematical computations.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://careers.frontier.com/careers/job/17155420"}, {"id": 18155307, "name": "SALES & SERVICE TECH II", "location": "REEDSBURG,WI,United States", "locations": ["REEDSBURG,WI,United States"], "hot": 0, "department": "Field Operations", "business_unit": "Unknown", "t_update": 1695754797, "t_create": 1695416547, "ats_job_id": "obftofw1", "display_job_id": "9832", "type": "ATS", "id_locale": "9832-en", "job_description": "Driving: Frequent Travel: Moderate Install and maintain inside wire for residential/business broadband (HSI/Video) service Install an array of networking equipment, including Fiber to the House, ONT, Wireless routers, Modems, and Gateways. Install all wiring, and equipment as required for broadband continuity, digital subscriber carriers and associated broadband equipment, such as DSLAMS (Digital Subscriber Line Access Multiplier), Residential Gateways, and HSI (High-Speed Interface), and business class routers Performs all types of cable construction and maintenance work associated with all network facilities; including repairs on conduit and manholes, cross-connections to switching equipment, removing and replacing line cards in central office/pair gain units Read and understand service orders and trouble tickets, outside plant drawings, circuit diagrams and electrical schematics Perform maintenance repair and preventable maintenance on buried, aerial and underground cable/fiber using various plant elements Performs Aerial work that requires work to be performed from pole climbing, ladder, and bucket trucks. Possible add Place aerial and buried plant and service drops Navigate web, set up Business/Residential computers and demonstrate to customers Support and actively participate in the promotion of Company products and services Must be able to adapt to changes in the business that include advances in technology and new skills and procedures Aids/assists other departments and contractors as required; be self-motivated; mentor co-workers; follow through on assignments in a timely manner High School Diploma or equivalent Experience in telecommunications installation and maintenance Basic keyboard and software skills Must complete pole climbing certification, for which an individual cannot exceed 275 lbs. ; fully clothed and with proper footwear Must complete company provided training and demonstrate ability to complete full installs Ability to work independently and desire to work 'face-to-face' with customer Ability to work outdoors in adverse weather conditions and in isolated or confined spaces Valid driver's license and satisfactory driving record; CDL preferred Must be available for flexible scheduling, holidays, after hours and call-outs TESTS: Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy Climbing poles and ladders; frequent lifting of up to 75 pounds; pushing, reaching, bending and stooping; manual dexterity; good sense of balance; ability to sit or stand for long periods and good color vision. Per our Company policy, and consistent with the weight specifications of equipment used to work aloft, candidates cannot exceed 275 pounds, this is inclusive of clothing and with proper footwear. Tools and Equipment Used: Cable Locator Hand Tools Hand Held Terminal Various Test Equipment 4 Tel Test System Laptop Computer Splicing Equipment Fiber Optic Testing Equipment", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://careers.frontier.com/careers/job/18155307"}, {"id": 18094810, "name": "Customer Service Tech II", "location": "COVELO,California,United States", "locations": ["COVELO,California,United States"], "hot": 0, "department": "Field Operations", "business_unit": "Unknown", "t_update": 1695231834, "t_create": 1694793941, "ats_job_id": "okQpofwH", "display_job_id": "9805", "type": "ATS", "id_locale": "9805-en", "job_description": "Title:  Customer Service Tech II Location:  58420 Main St, Covelo, CA Headcount:  1 Union: IBEW 543/206 Internal Posting:  9/20/2023 to 9/27/2023 Wage Range: $22.59 to $42.62 Summary Install, replace, repair and/or rearrange service drops, aerial, buried and underground cables, and associated inside/outside wiring (aerial and buried). Connect drops, local cables, and inside/outside wiring to a variety of terminals. Make various attachments to poles, buildings, etc., as required, using hand/motorized tools, following installation diagrams, work orders, service orders and blueprints. Test and inspect to ensure that activities performed and all services installed function properly. Test cable air pressure systems and perform maintenance as required. Install fiber-optic cable to curb terminals. Perform maintenance splicing (copper/fiber). Perform cable pair recovers for new work orders. Maintain all analog/digital carrier systems (subscriber). Perform such work under minimum supervision. Operate company vehicle. General Duties Duties include, but are not limited to, the following: 1. Read an interpret information provided by the service order, work order and blueprints such as name, address of customer, and type of activities to be performed, using appropriate tools, equipment and supplies required. 2. Install, rearrange, change, repair and remove drops, cables, and associated wiring. Install private lines and circuits, and verify trouble-free continuity by loop care testing. The nature of this work is a variety of tasks with only general guidelines as to instructions, practices, and/or procedures in performing the work. 3. Use basic arithmetic (addition, subtraction, multiplication and division) to determine the most practical way to bring wire from pole to building and how to run wire inside building. 4. Handle and climb ladders and poles, crawl under dwellings, work in attics, underground and other confined areas to adjust faulty equipment or wiring, using a variety of hand/motorized tools. 5. Work with customers to evaluate and suggest how to improve service, and make sales effort with all customers for network services and single line products. This work involves using tact and persuasion to influence the action and attitudes of customers. 6. Test cable air pressure systems and perform required maintenance. 7. Install and maintain fiber-optic cable to curb terminal. 8. Perform maintenance splicing on copper and/or fiber-optic cable. 9. Conduct cable pair recovery for non-work orders. 10. Maintain all analog/digital carrier systems for subscriber. 11. Make appropriate notations on service orders, work orders, blueprints, or other work documentation to indicate completion of work, including time spent, changes from original work requested, and charges for work completed, when appropriate. This may involve manual notations or entries to company work administration systems using automated entry such as Viryanet. Update all records as required. May be required to perform additional duties and tasks as required by the Company. Basic Qualifications 1. Tests- Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy. 2. Experience- Management will designate the experience level required for each vacancy*. First consideration will be given to an individual who in the last ten years has successfully held the position of Customer Service Technician I, Customer Service Technician II, Customer Service Technician III, Fiber Network Field Technician or Special Equipment Installer, or who possesses the equivalent experience (i.e., other telecommunications company experience). Second consideration will be given to an individual who in the last ten years has successfully held the position of Cable Splicer, Communications Specialist, Customer Engineer-Data Applications, Internal Communications Technician, Public Access Sales Technician, Collector/Maintainer, Public Communications Field Technician or Senior Communications Specialist, or who possesses the equivalent experience (i.e., other telecommunications company experience). Third consideration will be given to an individual who in the last ten years has successfully held the position of Buried Service Wire Technician, Equipment Installer, Equipment Maintainer, Frame Worker, Frame Maintainer, Line Worker, or Plant Construction Installer, or who possesses the equivalent experience (i.e., other telecommunications company experience). If there are no individuals who meet the criteria outlined above, consideration will be given to all other individuals. 1. Must possess, at time of appointment, a valid California class \"C\" driver's license and, if required at the assigned job site, must demonstrate proficiency in the operation of a vehicle equipped with standard (manual shift) transmission. 2. Legally required Criminal Records Check - Employee will be required to be fingerprinted and pass the Department of Justice criminal records screening process in order to ensure that the employee has never been convicted of, and is not the defendant in a pending criminal proceeding with respect to an arrest for, any \"serious\" or \"violent\" felony (as defined in the California Education and Penal Codes). The Department of Justice will continuously monitor the employee's criminal record while the employee is employed in this position, and the employee shall be required to pass such continuous screening in order to retain this position. 3. Must possess the ability to perceive difference in colors. 4. Must possess the ability to distinguish audible tones/levels.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://careers.frontier.com/careers/job/18094810"}, {"id": 18093594, "name": "Customer Service Tech II", "location": "WEAVERVILLE,California,United States", "locations": ["WEAVERVILLE,California,United States"], "hot": 0, "department": "Field Operations", "business_unit": "Unknown", "t_update": 1695231838, "t_create": 1694793188, "ats_job_id": "oLQpofw8", "display_job_id": "9804", "type": "ATS", "id_locale": "9804-en", "job_description": "Title:  Customer Service Tech II Location:  115 Bremer St Weaverville, CA Headcount:  1 Union: IBEW 543/206 Internal Posting:  9/20/2023 to 9/27/2023 Wage Range: $22.59 to $42.62 Summary Install, replace, repair and/or rearrange service drops, aerial, buried and underground cables, and associated inside/outside wiring (aerial and buried). Connect drops, local cables, and inside/outside wiring to a variety of terminals. Make various attachments to poles, buildings, etc., as required, using hand/motorized tools, following installation diagrams, work orders, service orders and blueprints. Test and inspect to ensure that activities performed and all services installed function properly. Test cable air pressure systems and perform maintenance as required. Install fiber-optic cable to curb terminals. Perform maintenance splicing (copper/fiber). Perform cable pair recovers for new work orders. Maintain all analog/digital carrier systems (subscriber). Perform such work under minimum supervision. Operate company vehicle. General Duties Duties include, but are not limited to, the following: 1. Read an interpret information provided by the service order, work order and blueprints such as name, address of customer, and type of activities to be performed, using appropriate tools, equipment and supplies required. 2. Install, rearrange, change, repair and remove drops, cables, and associated wiring. Install private lines and circuits, and verify trouble-free continuity by loop care testing. The nature of this work is a variety of tasks with only general guidelines as to instructions, practices, and/or procedures in performing the work. 3. Use basic arithmetic (addition, subtraction, multiplication and division) to determine the most practical way to bring wire from pole to building and how to run wire inside building. 4. Handle and climb ladders and poles, crawl under dwellings, work in attics, underground and other confined areas to adjust faulty equipment or wiring, using a variety of hand/motorized tools. 5. Work with customers to evaluate and suggest how to improve service, and make sales effort with all customers for network services and single line products. This work involves using tact and persuasion to influence the action and attitudes of customers. 6. Test cable air pressure systems and perform required maintenance. 7. Install and maintain fiber-optic cable to curb terminal. 8. Perform maintenance splicing on copper and/or fiber-optic cable. 9. Conduct cable pair recovery for non-work orders. 10. Maintain all analog/digital carrier systems for subscriber. 11. Make appropriate notations on service orders, work orders, blueprints, or other work documentation to indicate completion of work, including time spent, changes from original work requested, and charges for work completed, when appropriate. This may involve manual notations or entries to company work administration systems using automated entry such as Viryanet. Update all records as required. May be required to perform additional duties and tasks as required by the Company. Basic Qualifications 1. Tests- Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy. 2. Experience- Management will designate the experience level required for each vacancy*. First consideration will be given to an individual who in the last ten years has successfully held the position of Customer Service Technician I, Customer Service Technician II, Customer Service Technician III, Fiber Network Field Technician or Special Equipment Installer, or who possesses the equivalent experience (i.e., other telecommunications company experience). Second consideration will be given to an individual who in the last ten years has successfully held the position of Cable Splicer, Communications Specialist, Customer Engineer-Data Applications, Internal Communications Technician, Public Access Sales Technician, Collector/Maintainer, Public Communications Field Technician or Senior Communications Specialist, or who possesses the equivalent experience (i.e., other telecommunications company experience). Third consideration will be given to an individual who in the last ten years has successfully held the position of Buried Service Wire Technician, Equipment Installer, Equipment Maintainer, Frame Worker, Frame Maintainer, Line Worker, or Plant Construction Installer, or who possesses the equivalent experience (i.e., other telecommunications company experience). If there are no individuals who meet the criteria outlined above, consideration will be given to all other individuals. 1. Must possess, at time of appointment, a valid California class \"C\" driver's license and, if required at the assigned job site, must demonstrate proficiency in the operation of a vehicle equipped with standard (manual shift) transmission. 2. Legally required Criminal Records Check - Employee will be required to be fingerprinted and pass the Department of Justice criminal records screening process in order to ensure that the employee has never been convicted of, and is not the defendant in a pending criminal proceeding with respect to an arrest for, any \"serious\" or \"violent\" felony (as defined in the California Education and Penal Codes). The Department of Justice will continuously monitor the employee's criminal record while the employee is employed in this position, and the employee shall be required to pass such continuous screening in order to retain this position. 3. Must possess the ability to perceive difference in colors. 4. Must possess the ability to distinguish audible tones/levels.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://careers.frontier.com/careers/job/18093594"}, {"id": 18100373, "name": "Sales & Service Technician", "location": "ELK GROVE,California,United States", "locations": ["ELK GROVE,California,United States"], "hot": 0, "department": "Field Operations", "business_unit": "Unknown", "t_update": 1695246991, "t_create": 1694792644, "ats_job_id": "otQpofwQ", "display_job_id": "9803", "type": "ATS", "id_locale": "9803-en", "job_description": "The Sales & Services Technician may be assigned one or more duties which primarily consist of Residential/Commercial Installation & Repair. Install and maintain inside wire for residential/business broadband (HSI/Video) service. Install Central Office and B-box junctions as required for broadband continuity, digital subscriber carriers and associated broadband equipment, such as DSLAMS (Digital subscriber line access multiplexer), Residential Gateways and HSI (High-Speed Interface) business class routers. Install an array of wireless home networking equipment. Other equipment will include FTTH (Fiber to the House). Requires the ability to use and understand automated Dispatch equipment (i.e. hand held terminals), read and understand broadband service orders and trouble tickets, and the use of appropriate broadband test equipment. Must be able to adapt to changes in the business to include; advances in technology, new skills and procedures, as well as participation in the company lead generation program through the promotion and sale of additional Frontier products and services during each customer contact. Communicate effectively and accurately on customer issues to eliminate repeat trouble calls. Mentor co-workers to expand knowledge, be self-motivated and display the ability to follow through on assignments in a timely manner. Effectively use preventive maintenance program by rebuilding aerial/buried/underground cables. Read and interpret Outside Plant drawings. Navigate web, set up Business/Residential computer(s) and demonstrate applications to customer. Effectively use Frontier's internal programs and dispatch program to complete assignments. Support, install and repair company products and services. Responsible for promoting and selling the company's products and services and participate in the company's sales referral programs during their working hours. Understand and demonstrate basic telephone/broadband technology. Utilize test equipment to install products and isolate trouble effectively. To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Five (5) years of experience in telecommunications installation and maintenance. Must complete Pole Climbing Certification (Individual cannot exceed 275 lbs). Must complete company provided training and provide ability to complete full installs for HSI Additional equipment certification/licensing/experience is a plus (i.e., Mitel, Nortel, DMS10, Adtran, AFC/Tellabs, Calix, Go Digital, Actelis, Pair Gain, Multiplexers, Seiscor/Pulsecom S24DU/COT, Fiber, Optics, etc.) Understand telephony knowledge. Understand different PC operating support systems. Able to work nights and weekends if applicable. Fundamentals Behaviors Current technologies Network troubleshooting diagnosis Telecommunications wiring color-code competency. Basic keyboard and software skills. High School diploma or equivalent. State approved driver license for required vehicle(s).", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://careers.frontier.com/careers/job/18100373"}, {"id": 18100372, "name": "Sales & Service Technician", "location": "SHINGLETOWN,CA,United States", "locations": ["SHINGLETOWN,CA,United States"], "hot": 0, "department": "Field Operations", "business_unit": "Unknown", "t_update": 1695247001, "t_create": 1694722446, "ats_job_id": "oF7pofwj", "display_job_id": "9796", "type": "ATS", "id_locale": "9796-en", "job_description": "The Sales & Services Technician I & II may be assigned one or more duties. Install and maintain inside wire for residential/business broadband (HSI/Video) service. Install Central Office and B-box junctions as required for broadband continuity, digital subscriber carriers and associated broadband equipment, such as DSLAMS (Digital subscriber line access multiplexer), Residential Gateways and HSI (High-Speed Interface) business class routers. Install an array of wireless home networking equipment. Other equipment will include FTTH (Fiber to the House). Requires the ability to use and understand automated Dispatch equipment (i.e. hand-held terminals), read and understand broadband service orders and trouble tickets, and the use of appropriate broadband test equipment. Must be able to adapt to changes in the business to include; advances in technology, new skills and procedures, as well as participation in the company lead generation program through the promotion and sale of additional Frontier products and services during each customer contact. Communicate effectively and accurately on customer issues to eliminate repeat trouble calls. Mentor co-workers to expand knowledge, be self-motivated and display the ability to follow through on assignments in a timely manner. Effectively use preventive maintenance program by rebuilding aerial/buried/underground cables. Read and interpret Outside Plant drawings. Navigate web, set up Business/Residential computer(s) and demonstrate applications to customer. Effectively use Frontier's internal programs and dispatch program to complete assignments. Support, install and repair company products and services. Fully understand and adhere to the 5-Step Peace of Mind Service Process. Responsible for promoting and selling the company's products and services and participate in the company's sales referral programs during their working hours. Understand and demonstrate basic telephone/broadband technology. Utilize test equipment to install products and isolate trouble effectively. Work tours are based on seniority. To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Five (5) years of experience in telecommunications installation and maintenance. Must complete Pole Climbing Certification (Individual cannot exceed 275 lbs). Must complete company provided training and provide ability to complete full installs for HSI and/or video Additional equipment certification/licensing/experience is a plus (i.e., Nortel, DMS10, Adtran, AFC/Tellabs, Calix, Go Digital, Acetelis, Pair Gain, Multiplexers, Seiscor/Pulsecom S24DU/COT, Fiber, Optics, etc.) Understand telephony knowledge. Understand different PC operating support systems. Able to work nights and weekends if applicable. Fundamentals Behaviors Current technologies Network troubleshooting diagnosis Telecommunications wiring color-code competency. Basic keyboard and software skills. High School diploma or equivalent. State approved driver license for required vehicle(s).", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://careers.frontier.com/careers/job/18100372"}, {"id": 18094808, "name": "Customer Service Tech II", "location": "COLFAX,CA,United States", "locations": ["COLFAX,CA,United States"], "hot": 0, "department": "Field Operations", "business_unit": "Unknown", "t_update": 1695231828, "t_create": 1694721848, "ats_job_id": "o16pofwE", "display_job_id": "9795", "type": "ATS", "id_locale": "9795-en", "job_description": "Title:  Customer Service Tech II Location:  10 N Auburn St, Colfax, CA Headcount:  1 Union: IBEW/ 543/206 Internal Posting: 9/20/2023 to 9/27/2023 Wage Range: $22.59 to $42.62 Summary Install, replace, repair and/or rearrange service drops, aerial, buried and underground cables, and associated inside/outside wiring (aerial and buried). Connect drops, local cables, and inside/outside wiring to a variety of terminals. Make various attachments to poles, buildings, etc., as required, using hand/motorized tools, following installation diagrams, work orders, service orders and blueprints. Test and inspect to ensure that activities performed and all services installed function properly. Test cable air pressure systems and perform maintenance as required. Install fiber-optic cable to curb terminals. Perform maintenance splicing (copper/fiber). Perform cable pair recovers for new work orders. Maintain all analog/digital carrier systems (subscriber). Perform such work under minimum supervision. Operate company vehicle. General Duties Duties include, but are not limited to, the following: 1. Read an interpret information provided by the service order, work order and blueprints such as name, address of customer, and type of activities to be performed, using appropriate tools, equipment and supplies required. 2. Install, rearrange, change, repair and remove drops, cables, and associated wiring. Install private lines and circuits, and verify trouble-free continuity by loop care testing. The nature of this work is a variety of tasks with only general guidelines as to instructions, practices, and/or procedures in performing the work. 3. Use basic arithmetic (addition, subtraction, multiplication and division) to determine the most practical way to bring wire from pole to building and how to run wire inside building. 4. Handle and climb ladders and poles, crawl under dwellings, work in attics, underground and other confined areas to adjust faulty equipment or wiring, using a variety of hand/motorized tools. 5. Work with customers to evaluate and suggest how to improve service, and make sales effort with all customers for network services and single line products. This work involves using tact and persuasion to influence the action and attitudes of customers. 6. Test cable air pressure systems and perform required maintenance. 7. Install and maintain fiber-optic cable to curb terminal. 8. Perform maintenance splicing on copper and/or fiber-optic cable. 9. Conduct cable pair recovery for non-work orders. 10. Maintain all analog/digital carrier systems for subscriber. 11. Make appropriate notations on service orders, work orders, blueprints, or other work documentation to indicate completion of work, including time spent, changes from original work requested, and charges for work completed, when appropriate. This may involve manual notations or entries to company work administration systems using automated entry such as Viryanet. Update all records as required. May be required to perform additional duties and tasks as required by the Company. Basic Qualifications 1. Tests- Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy. 2. Experience- Management will designate the experience level required for each vacancy*. First consideration will be given to an individual who in the last ten years has successfully held the position of Customer Service Technician I, Customer Service Technician II, Customer Service Technician III, Fiber Network Field Technician or Special Equipment Installer, or who possesses the equivalent experience (i.e., other telecommunications company experience). Second consideration will be given to an individual who in the last ten years has successfully held the position of Cable Splicer, Communications Specialist, Customer Engineer-Data Applications, Internal Communications Technician, Public Access Sales Technician, Collector/Maintainer, Public Communications Field Technician or Senior Communications Specialist, or who possesses the equivalent experience (i.e., other telecommunications company experience). Third consideration will be given to an individual who in the last ten years has successfully held the position of Buried Service Wire Technician, Equipment Installer, Equipment Maintainer, Frame Worker, Frame Maintainer, Line Worker, or Plant Construction Installer, or who possesses the equivalent experience (i.e., other telecommunications company experience). If there are no individuals who meet the criteria outlined above, consideration will be given to all other individuals. 1. Must possess, at time of appointment, a valid California class \"C\" driver's license and, if required at the assigned job site, must demonstrate proficiency in the operation of a vehicle equipped with standard (manual shift) transmission. 2. Legally required Criminal Records Check - Employee will be required to be fingerprinted and pass the Department of Justice criminal records screening process in order to ensure that the employee has never been convicted of, and is not the defendant in a pending criminal proceeding with respect to an arrest for, any \"serious\" or \"violent\" felony (as defined in the California Education and Penal Codes). The Department of Justice will continuously monitor the employee's criminal record while the employee is employed in this position, and the employee shall be required to pass such continuous screening in order to retain this position. 3. Must possess the ability to perceive difference in colors. 4. Must possess the ability to distinguish audible tones/levels.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://careers.frontier.com/careers/job/18094808"}, {"id": 18094809, "name": "Customer Service Tech II", "location": "RIDGECREST,CA,United States", "locations": ["RIDGECREST,CA,United States"], "hot": 0, "department": "Field Operations", "business_unit": "Unknown", "t_update": 1695231831, "t_create": 1694719231, "ats_job_id": "o30pofwA", "display_job_id": "9793", "type": "ATS", "id_locale": "9793-en", "job_description": "Title:  Customer Service Tech II Location:  520 S China Lake Blvd, Ridgecrest, CA Headcount:  1 Union: IBEW/ 543/206 Internal Posting:  9/20/2023 to 9/27/2023 Wage Range: $22.59 to $42.62 Summary Install, replace, repair and/or rearrange service drops, aerial, buried and underground cables, and associated inside/outside wiring (aerial and buried). Connect drops, local cables, and inside/outside wiring to a variety of terminals. Make various attachments to poles, buildings, etc., as required, using hand/motorized tools, following installation diagrams, work orders, service orders and blueprints. Test and inspect to ensure that activities performed and all services installed function properly. Test cable air pressure systems and perform maintenance as required. Install fiber-optic cable to curb terminals. Perform maintenance splicing (copper/fiber). Perform cable pair recovers for new work orders. Maintain all analog/digital carrier systems (subscriber). Perform such work under minimum supervision. Operate company vehicle. General Duties Duties include, but are not limited to, the following: 1. Read an interpret information provided by the service order, work order and blueprints such as name, address of customer, and type of activities to be performed, using appropriate tools, equipment and supplies required. 2. Install, rearrange, change, repair and remove drops, cables, and associated wiring. Install private lines and circuits, and verify trouble-free continuity by loop care testing. The nature of this work is a variety of tasks with only general guidelines as to instructions, practices, and/or procedures in performing the work. 3. Use basic arithmetic (addition, subtraction, multiplication and division) to determine the most practical way to bring wire from pole to building and how to run wire inside building. 4. Handle and climb ladders and poles, crawl under dwellings, work in attics, underground and other confined areas to adjust faulty equipment or wiring, using a variety of hand/motorized tools. 5. Work with customers to evaluate and suggest how to improve service, and make sales effort with all customers for network services and single line products. This work involves using tact and persuasion to influence the action and attitudes of customers. 6. Test cable air pressure systems and perform required maintenance. 7. Install and maintain fiber-optic cable to curb terminal. 8. Perform maintenance splicing on copper and/or fiber-optic cable. 9. Conduct cable pair recovery for non-work orders. 10. Maintain all analog/digital carrier systems for subscriber. 11. Make appropriate notations on service orders, work orders, blueprints, or other work documentation to indicate completion of work, including time spent, changes from original work requested, and charges for work completed, when appropriate. This may involve manual notations or entries to company work administration systems using automated entry such as Viryanet. Update all records as required. May be required to perform additional duties and tasks as required by the Company. Basic Qualifications 1. Tests- Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy. 2. Experience- Management will designate the experience level required for each vacancy*. First consideration will be given to an individual who in the last ten years has successfully held the position of Customer Service Technician I, Customer Service Technician II, Customer Service Technician III, Fiber Network Field Technician or Special Equipment Installer, or who possesses the equivalent experience (i.e., other telecommunications company experience). Second consideration will be given to an individual who in the last ten years has successfully held the position of Cable Splicer, Communications Specialist, Customer Engineer-Data Applications, Internal Communications Technician, Public Access Sales Technician, Collector/Maintainer, Public Communications Field Technician or Senior Communications Specialist, or who possesses the equivalent experience (i.e., other telecommunications company experience). 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Installs, maintains and repairs outside and inside plant equipment/facilities and inside wire. Effects repairs and restores service outages. Performs cable pair recovery activity. Interfaces with customers to further analyze installation and repair issues. Responds and provides follow-up. Interprets schematic work order drawings to determine job specifications and installation needs. Orders and/or obtains required equipment. Effects problem solving where appropriate. Utilizes various test equipment to analyze equipment trouble and takes appropriate maintenance action. Operates standard and aerial lift vehicles and manual, hydraulic, pneumatic, electric, electronic, gasoline, propane and power actuated tools and equipment. May be required to perform additional duties and tasks as required by the Company. Ability to work in confined areas. Ability to lift and carry tool boxes, drop wire, parts containers and installation loads, test equipment, generators, manhole/pull box covers, etc. Ability to climb poles/ladders. Ability to lift, set up, set up, climb and take down ladders. Ability to communicate naturally and pleasantly over the telephone and/or in person. Ability to work under pressure in stressful conditions. Requires alertness and attention to detail. A valid driver's license. Able to meet the medical and driver certification requirements as established by the DOT Federal Highway Safety Act. Not restricted to daylight hours. Able to read and interpret architectural, electrical wiring diagrams. Able to operate test equipment such as VOMs, test sets, etc. Indoor-outdoor work. Exposed to adverse weather conditions, dust, noise, dirt, heat, poor lighting, fumes, etc. Works in buildings being constructed/renovated, manholes, rough terrain, traffic, aerial lifts, platforms, etc. May be exposed to high voltage electrical power lines, explosive and/or flammable liquids and gases, oxygen deficiency, carbon monoxide, lead toxicity and asbestos materials. May work with molten lead and wax. Scheduled work tours may be weekday, weekend and holiday, including day, evening and night hours. Subject to scheduled and/or unscheduled overtime and call-out. May be required to have experience in one or a combination of Equipment Technician, Special Services Technician, Telecommunications Technician, T&P Technician, Cable Splicer, Systems Technician, Network Maintainer, I&R Technician and Cable Technician. Must possess the ability to perceive differences in colors. Must possess the ability to distinguish audible tones/levels. Desire a degree in electronics technology, including successful completion of digital logic, electronic communications, and microprocessor fundamentals from an accredited or recognized educational institution.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://careers.frontier.com/careers/job/17998624"}, {"id": 17791855, "name": "Fiber Network Field Tech", "location": "GOLETA,CA,United States", "locations": ["GOLETA,CA,United States"], "hot": 0, "department": "Field Operations", "business_unit": "Unknown", "t_update": 1695845130, "t_create": 1693238176, "ats_job_id": "oSDgofwT", "display_job_id": "9731", "type": "ATS", "id_locale": "9731-en", "job_description": "Responsible for tasks assigned by the Company in connection with service order and repair activity on fiber network facilities between and including the customer-serving terminal and into the customer's premise, as well as installation activity at the fiber hub. A. Installs, removes, rearranges, programs, tests, troubleshoots and maintains fiber network services. B. Installs and configures routers, set top boxes. May assist with installation of PC software as needed and ensure proper configuration of the customer's PC. Interacts with the Fiber Solution Center as needed. May install appropriate inside wire/cable (such as Cat 5E, Coaxial cable). C. Installs, maintains and repairs outside and inside fiber equipment/facilities including inside wiring and fiber jumpers at the distribution hub. Activates the ONT. D. Interfaces with customer to negotiate the placement of equipment, may assist with account registration, e-mail, and web access, and training the customer on how to use the new equipment. Ensures the customer is satisfied with the work that has been done. A. Tests - Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy. B. Experience - Management will designate the experience level for each vacancy*. First consideration will be given to an individual who has successfully held the position of Fiber Network Field Technician, presently holds the title of Customer Service Technician II or who possesses the equivalent experience (i.e., other telecommunications company experience). Second consideration will be given to an individual who in the last ten (10) years has successfully held the position of Customer Service Technician I, Customer Service Technician II, Customer Service Technician III or Special Equipment Installer, or who possesses the equivalent experience (i.e., other telecommunications company experience). 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