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{"domain": "ftr.com", "user": "", "isWillingToRelocate": false, "isUserAuthenticated": false, "isUserETXCandidate": false, "isDomainETX": false, "isDomainVeteran": false, "signUpConfig": {}, "getHelpButton": {}, "isCareerPlannerEnabled": false, "enableRememberMeOption": false, "isMyApplicationsEnabled": false, "showVeteranEmployerSignUp": false, "enableUserPreferenceSelection": false, "isUserPreferenceApplied": false, "candidate": {"enc_id": 0, "fullname": "", "firstname": "", "lastname": "", "skills": [], "email": "", "phone": "", "location": "", "filename": null, "starred_positions": [], "resumeUrl": "", "onboardingCompleted": false, "isUserInPcsIjp": false, "linkedinUrl": ""}, "branding": {"resumeOptional": 1, "privacy": {"text": "Please Confirm Resume Upload", "button": "Confirm"}, "hideJobCart": false, "favicons": {"favicon": "https://static.vscdn.net/images/careers/demo/ftr/1650885815::mobile-logo"}, "custom_html": {"footer": "<script type='text/javascript' src='https://static.vscdn.net/images/careers/demo/ftr/1642726323::frontier-careers-foundation-app.js' id='foundation-js'></script>\n \n <script type='text/javascript' src='//cdnjs.cloudflare.com/ajax/libs/aos/2.3.4/aos.js?ver=1.0.0' id='aos-js-js'></script>", "header": "<link rel='stylesheet' id='main-stylesheet-css' href='https://static.vscdn.net/images/careers/demo/ftr-sandbox/1641428056::ftr-app.css' type='text/css' media='all' />\n\n\n<header>\n \n \n <div class=\"header\">\n \n \n <div class=\"menu-toggle\"> <button type=\"button\" class=\"button white clear\" data-toggle=\"drawer\" aria-expanded=\"true\" aria-controls=\"drawer\"><i class=\"far fa-bars\" aria-hidden=\"true\"></i></button> </div>\n \n \n <div class=\"brand aos-init aos-animate\" data-aos=\"fade-in\">\n \n <a href=\"https://frontier-careers.com\"> <img class=\"logo\" src=\"https://static.vscdn.net/images/careers/demo/ftr/1650885905::main-logo\" alt=\"Frontier Communications logo\"> </a>\n \n <h1 class=\"show-for-sr\">Frontier Communications</h1>\n <a href=\"#search\" class=\"show-for-sr\">Skip To Main Content</a> \n </div>\n \n \n <nav class=\"site-nav\" style=\"\">\n \n \n <ul>\n \n \n <li data-aos=\"fade-in\" class=\"nav-item aos-init aos-animate\"><a href=\"https://frontier-careers.com/\" class=\"white\">Home</a></li>\n \n \n <li data-aos=\"fade-in\" class=\"nav-item aos-init aos-animate\"><a href=\"https://frontier-careers.com/about-us/\" class=\"white\">About Us</a></li>\n \n \n <li data-aos=\"fade-in\" class=\"nav-item aos-init aos-animate\"><a href=\"https://frontier-careers.com/life-at-frontier/\" class=\"white\">Life at Frontier</a></li>\n \n \n <li data-aos=\"fade-in\" class=\"nav-item aos-init aos-animate\"><a href=\"https://frontier-careers.com/career-areas/\" class=\"white\">Career Areas</a></li>\n \n \n <li data-aos=\"fade-in\" class=\"nav-item aos-init aos-animate\"><a href=\"https://frontier-careers.com/dei/\">DEI</a></li>\n \n \n <li data-aos=\"fade-in\" class=\"nav-item aos-init aos-animate\"><a href=\"https://frontier-careers.com/how-we-hire/\" style=\"font-size: 0.9rem;\" class=\"white\">How We Hire</a></li>\n \n \n <li data-aos=\"fade-in\" class=\"nav-item current aos-init aos-animate test2 \"><a href=\"https://careers.frontier.com/careers/join\" class=\"button red\">Talent Community</a></li>\n <li data-aos=\"fade-in\" class=\"nav-item current aos-init aos-animate\"><a href=\"https://cloud.e.frontier.com/residential-sales-team\" class=\"button red\">Outside sales<br>Learn More</a></li> \n \n </ul>\n <span id=\"site-nav-line\" style=\"transform: translate3d(0px, 0px, 0px) scaleX(0);\" class=\"red\"></span>\n </nav>\n \n \n </div>\n \n \n <div id=\"drawer\" class=\"drawer off-canvas position-left is-transition-overlap is-closed\" data-off-canvas=\"\" aria-hidden=\"false\" data-e=\"sy7uo0-e\">\n \n \n <div class=\"brand\">\n \n <a href=\"https://frontier-careers.com\"> <img class=\"logo\" src=\"https://static.vscdn.net/images/careers/demo/ftr/1650885815::mobile-logo\" alt=\"Frontier Communications logo\"> </a>\n \n <h1 class=\"show-for-sr\">Frontier Communications</h1>\n <a href=\"#search\" class=\"show-for-sr\">Skip To Main Content</a> \n </div>\n <button class=\"close-button\" aria-label=\"Close menu\" type=\"button\" data-close=\"\"> <span aria-hidden=\"true\">\u00d7</span> </button>\n \n <nav class=\"site-nav\">\n \n \n <ul>\n \n \n <li data-aos=\"fade-in\" class=\"nav-item aos-init aos-animate\"><a href=\"https://frontier-careers.com/\">Home</a></li>\n \n \n <li data-aos=\"fade-in\" class=\"nav-item aos-init aos-animate\"><a href=\"https://frontier-careers.com/about-us/\" style=\"color: #17355E; border-color: #FF0037;\">About Us</a></li>\n \n \n <li data-aos=\"fade-in\" class=\"nav-item aos-init aos-animate\"><a href=\"https://frontier-careers.com/life-at-frontier/\" style=\"color: #17355E; border-color: #FF0037;\">Life at Frontier</a></li>\n \n \n <li data-aos=\"fade-in\" class=\"nav-item aos-init aos-animate\"><a href=\"https://frontier-careers.com/career-areas/\" style=\"color: #17355E; border-color: #FF0037;\">Career Areas</a></li>\n \n \n <li data-aos=\"fade-in\" class=\"nav-item aos-init aos-animate\"><a href=\"https://frontier-careers.com/dei/\" style=\"color: #17355E; border-color: #FF0037;\">DEI</a></li>\n \n \n <li data-aos=\"fade-in\" class=\"nav-item aos-init aos-animate\"><a href=\"https://frontier-careers.com/how-we-hire/\" style=\"color: #17355E; border-color: #FF0037;\">How We Hire</a></li>\n \n \n <li data-aos=\"fade-in\" class=\"nav-item current aos-init aos-animate\"><a href=\"https://careers.frontier.com/careers/join\" class=\"button red\">Talent Community</a></li>\n <li data-aos=\"fade-in\" class=\"nav-item current aos-init aos-animate\"><a href=\"https://cloud.e.frontier.com/residential-sales-team\" class=\"button red\">OUTSIDE SALES<br>LEARN MORE</a></li> \n \n </ul>\n \n \n </nav>\n \n \n <ul class=\"social\">\n \n \n <li>\n \n \n <a href=\"https://twitter.com/FrontierCorp\" target=\"_blank\" rel=\"noopener\">\n \n \n <title class=\"show-for-sr\">Frontier Communications' Twitter feed, opens in a new tab</title>\n <svg xmlns=\"http://www.w3.org/2000/svg\" viewBox=\"0 0 448 512\" class=\"icon\"> <path d=\"M400 32H48C21.5 32 0 53.5 0 80v352c0 26.5 21.5 48 48 48h352c26.5 0 48-21.5 48-48V80c0-26.5-21.5-48-48-48zm-48.9 158.8c.2 2.8.2 5.7.2 8.5 0 86.7-66 186.6-186.6 186.6-37.2 0-71.7-10.8-100.7-29.4 5.3.6 10.4.8 15.8.8 30.7 0 58.9-10.4 81.4-28-28.8-.6-53-19.5-61.3-45.5 10.1 1.5 19.2 1.5 29.6-1.2-30-6.1-52.5-32.5-52.5-64.4v-.8c8.7 4.9 18.9 7.9 29.6 8.3a65.447 65.447 0 01-29.2-54.6c0-12.2 3.2-23.4 8.9-33.1 32.3 39.8 80.8 65.8 135.2 68.6-9.3-44.5 24-80.6 64-80.6 18.9 0 35.9 7.9 47.9 20.7 14.8-2.8 29-8.3 41.6-15.8-4.9 15.2-15.2 28-28.8 36.1 13.2-1.4 26-5.1 37.8-10.2-8.9 13.1-20.1 24.7-32.9 34z\"></path></svg> \n </a>\n \n \n </li>\n \n \n <li>\n \n \n <a href=\"https://www.facebook.com/FrontierCorp\" target=\"_blank\" rel=\"noopener\">\n \n \n <title class=\"show-for-sr\">Frontier Communications' Facebook account, opens in a new tab</title>\n <svg xmlns=\"http://www.w3.org/2000/svg\" viewBox=\"0 0 448 512\" class=\"icon\"> <path d=\"M400 32H48A48 48 0 000 80v352a48 48 0 0048 48h137.25V327.69h-63V256h63v-54.64c0-62.15 37-96.48 93.67-96.48 27.14 0 55.52 4.84 55.52 4.84v61h-31.27c-30.81 0-40.42 19.12-40.42 38.73V256h68.78l-11 71.69h-57.78V480H400a48 48 0 0048-48V80a48 48 0 00-48-48z\"></path></svg> \n </a>\n \n \n </li>\n \n \n <li>\n \n \n <a href=\"https://www.linkedin.com/company/frontier-communications\" target=\"_blank\" rel=\"noopener\">\n \n \n <title class=\"show-for-sr\">Frontier Communications' LinkedIn page, opens in a new tab</title>\n <svg xmlns=\"http://www.w3.org/2000/svg\" viewBox=\"0 0 448 512\" class=\"icon\"> <path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"></path></svg> \n </a>\n \n \n </li>\n \n \n <li>\n \n \n <a href=\"https://www.youtube.com/user/FrontierCorp\" target=\"_blank\" rel=\"noopener\">\n \n \n <title class=\"show-for-sr\">Frontier Communications' Youtube feed, opens in a new tab</title>\n <svg xmlns=\"http://www.w3.org/2000/svg\" viewBox=\"0 0 448 512\" class=\"icon\"> <path d=\"M186.8 202.1l95.2 54.1-95.2 54.1V202.1zM448 80v352c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V80c0-26.5 21.5-48 48-48h352c26.5 0 48 21.5 48 48zm-42 176.3s0-59.6-7.6-88.2c-4.2-15.8-16.5-28.2-32.2-32.4C337.9 128 224 128 224 128s-113.9 0-142.2 7.7c-15.7 4.2-28 16.6-32.2 32.4-7.6 28.5-7.6 88.2-7.6 88.2s0 59.6 7.6 88.2c4.2 15.8 16.5 27.7 32.2 31.9C110.1 384 224 384 224 384s113.9 0 142.2-7.7c15.7-4.2 28-16.1 32.2-31.9 7.6-28.5 7.6-88.1 7.6-88.1z\"></path></svg> \n </a>\n \n \n </li>\n \n \n </ul>\n \n\n</header>\n\n<main id=\"search\" class=\"job-search\">\n <section class=\"hero\">\n <div class=\"background\" role=\"presentation\" style=\"background-image: url(https://static.vscdn.net/images/careers/demo/ftr/1642724922::hero-image.jpg)\" data-aos=\"fade-in\"></div>\n <div class=\"overlay\"></div>\n <h2 class=\"white\" style=\"font-family:'frontier-font-title' !important;color: #fefefe; 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Join our Talent Community!</h1>\");\n $(\".action-row button\").removeClass();\n $(\".action-row button\").addClass(\"button red\");\n $(\".action-row button\").text(\"Join Talent Community\")\n</script>\n"}, "talent_form_mandatory_fields": ["firstname", "lastname"], "postTalentNetworkMessage": "Welcome to Frontier's Talent Community!", "postTalentNetworkText": "We'll be in touch if we find a good match between your skills and future opportunities at Frontier. ", "enableTalentNetwork": 1, "showJobId": 1, "companyName": "Frontier Communications", "postApplyText": "We appreciate your interest in Frontier. We review applicant\u2019s qualifications for each position rigorously. If we feel your background and qualifications move you to the top of an applicant pool you will hear from us. 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box-shadow: None; } button{ text-transform: None; } [class*='resume-upload-']{ height: fit-content;} }"}, "customContent": {"positionSections": [{"body": "<div class='row' id=\"nformal-perks\"><div class='col-md-4 text-center'><img width='70px' height='70px' src='https://static.vscdn.net/images/careers/demo/ftr/1642725155::welfare_icon.svg' alt='welfare icon' /><br><h2>Health and Welfare</h2><br><ul class='text-left'><li>Day One medical, dental, vision plans</li><li>Day One prescription drug plan</li><li>Life insurance options</li><li>Short & long-term disability coverage</li><li>Critical illness insurance</li><li>Accident insurance</li><li>A credit toward obtaining an annual physical exam</li><li>Benefits coverage for your children up to age 26</li></ul></div><div class='col-md-4 text-center'><img width='70px' height='70px' src='https://static.vscdn.net/images/careers/demo/ftr/1642725190::financial_icon.svg' alt='financial icon' /><br><h2>Financial</h2><br><ul class='text-left'><li>401K match of 50% on 6% of eligible compensation</li><li>Financial advisory services offered through 401K administrator</li><li>Health Savings Accounts (HSA)</li><li>Flexible spending accounts</li><li>Commuter accounts</li></ul></div><div class='col-md-4 text-center'><img width='70px' height='70px' src='https://static.vscdn.net/images/careers/demo/ftr/1642725176::lifestyle_icon.svg' alt='lifestyle icon' /><br><h2>Lifestyle</h2><br><ul class='text-left'><li>20 PTO days plus 10 holidays</li><li>Same-sex spouse or domestic partner benefits coverage</li><li>Employee-assistance programs</li><li>Home & auto insurance discounts</li><li>Legal assistance</li><li>Tobacco-cessation plan & support</li><li>Paid parental leave</li><li>Paid caregiver leave</li><li>Adoption program assistance</li></ul></div></div><div class='custom_content', style='font-size: 12px', align='center'>Represented employee benefits are subject to the terms of their specific bargaining agreements</div><br><div class='headers'><h1>About Frontier</h1><p>Frontier is a leading communications provider offering gigabit speeds to empower and connect millions of consumers and businesses in 25 states. It is building critical digital infrastructure across the country with its fiber-optic network and cloud-based solutions, enabling connections today and future proofing for tomorrow. Rallied around its purpose of Building Gigabit AmericaTM, the company is focused on supporting a digital society, closing the digital divide, and working toward a more sustainable environment. Frontier is preparing today for a better tomorrow. Visit <a target=\"_blank\" href=\"https://www.frontier.com\" rel=\"noopener\">www.frontier.com</a></p></div>", "title": "Perks and Benefits"}, {"body": "Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.\n \nAny applicant who is unable to use our electronic system to express an interest in employment because of a disability or the use of incompatible assistive technologies may fax their resume and cover letter to 585.262.9775. Please indicate the requisition number of the position you are interested in being considered for in your cover letter. If you are vision-impaired or have any other disability under the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to applying for employment at Frontier, please contact the recruiting department at 844.806.0077.", "title": "Affirmative Action and Equal Opportunity Employer"}]}, "showCompanyOverviewModal": true, "showUploadResumeModal": 0, "max_applications_apply": 5, "uploadResumeModal": {"title": "Welcome to Frontier's Career Center", "subtitle": "Let us help you streamline your search. Upload your resume and we\u2019ll find the positions that best suit your qualifications. Note: Uploading your resume is not an application for employment.", "disclaimer": "**Uploading a resume is not a formal application for employment**"}, "recaptcha_enabled": 0, "showLoggedOutNotificationsPrivacyPolicy": true}, "positions": [{"id": 22454328, "name": "Category Sourcing Manager", "location": "Dallas,Texas,United States", "locations": ["Dallas,Texas,United States"], "hot": 1, "department": "Engineering", "business_unit": "Unknown", "t_update": 1721248606, "t_create": 1715803936, "ats_job_id": "o11vtfwK", "display_job_id": "10868", "type": "ATS", "id_locale": "10868-en", "job_description": "In this role, you will need a structured approach as you lead the negotiation process with suppliers. You will take part in contract management, negotiations, running RFPs, building relationships at all levels and gleaning insights from data analytics. Bachelor's degree in Business Administration, Accounting, IT, or Engineering or equivalent work experience Experience in sourcing Marketing, Finance, and other Indirect categories is highly desirable Solid background in procurement, or project management with an emphasis on strategic sourcing with 5-7 years of experience Demonstrated experience sourcing materials and services for major projects in a fast-paced environment Key Categories that this role will lead and support Sr. Director: Marketing, HR, and other Corporate Services Serves as the primary point of contact for assigned business units for sourcing needs. Executes the Frontier Strategic Sourcing Process which includes strategic planning, scoping, bidding, contract execution, compliance, and supplier management activities for assigned categories. Must have in-depth industry and category expertise in area of concentration. Will have knowledge of trends, and cost models, the ability to develop long-term sourcing strategies, and be able to develop a pipeline of initiatives to drive cost out of the spend area. Participates in cross-functional teams comprised of business managers, Legal, Risk Management, and other impacted organizations to coordinate Company sourcing activities. Demonstrated ability to build and analyze financial models to evaluate proposal scenarios and present recommendations in a clear and concise format. Structures contracts as to pricing, performance measures, and breach of contract remedies and/or termination options. Must be skilled in negotiating, renegotiating, and administering contracts with suppliers and vendors such that the best interest of the Company is paramount. Must be adept at communicating with vendors and internal business partners to establish and maintain credibility for the sourcing function, while increasing service to our internal business partners - improving the quality and performance levels of the supply base to achieve the lowest total cost to the Company. Must be able to develop, coordinate, and control multiple processes and or projects, achieving on-time contracting services to satisfy the operating requirements of the Company, while delivering a high level of customer service to the organization. Must be able to create and maintain documentation, in adherence with policy, to meet internal and external audit requirements. Must have excellent written communication skills to convey detailed and complex information effectively and accurately regarding contract specifications, policies, and procedures to consultants/contractors and internal clients. 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Develop and implement change management plans to facilitate the adoption of new processes, technologies, and organizational structures. Provide guidance and support to teams undergoing transformational change, including training, coaching, and mentoring. Establish governance frameworks, policies, and procedures to ensure the effective management and oversight of telecom transformation programs. Ensure compliance with regulatory requirements, industry standards, and security best practices in all transformational activities. Bachelor's or Master's degree in Telecommunications Engineering, Electrical Engineering, or related field. 12+ years of experience in architecture, strategy, and transformation roles. Proven track record of leading complex transformation initiatives from conception to implementation with specific considerations on telecom and digital. Deep expertise in B2B, digital, and telecom technologies, standards, and protocols, with a focus on next-generation networks and services. Strong leadership, communication, and stakeholder management skills, with the ability to influence and inspire change at all levels of the organization. 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Proficiency in project management software and tools for scheduling, budgeting, and reporting. Ability to travel within the assigned state to conduct face-to-face meetings with customers, vendors, and internal resources.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://careers.frontier.com/careers/job/24168229", "isPrivate": false}, {"id": 24155468, "name": "Financial Planning & Analysis Manager (Wholesale)", "location": "Dallas,Texas,United States", "locations": ["Dallas,Texas,United States"], "hot": 0, "department": "Finance", "business_unit": "Unknown", "t_update": 1721946693, "t_create": 1721930006, "ats_job_id": "oq5dufwW", "display_job_id": "11249", "type": "ATS", "id_locale": "11249-en", "job_description": "In this role, you'll need excellent communication skills to communicate effectively across different groups within our company. The FP&A; Manager will communicate financial information to business units and will provide clear and easy to understand analyses in support of upcoming business growth. 3-6 years of relevant professional experience, heavily focused on financial planning, strategy, and engagement with commercial teams Bachelor's degree in Finance, Accounting, Economics, or relevant work experience. An MBA is a plus. 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Expertise in performance tuning TIBCO BW applications. Strong working knowledge of TIBCO Admin, scripts, deployments, debugging features, and security certificates. May troubleshoot and resolve moderately complex system and software failures and conflicts. Performs installation, configurations, maintenance, and troubleshooting of UNIX/Linux environments. Serve as a technical resource, actively participating in requirements elicitation and documentation processes with stakeholders and delivery teams. Contribute to the design, review, evaluation, and recommendation of solutions for existing and new software products, ensuring alignment with organizational goals. Support the gathering and documentation of technical implementation proposals and design documentation, collaborating with stakeholders to define objectives and scope. Provide technical guidance and mentorship to users, stakeholders, and delivery teams, contributing to a culture of continuous improvement. Knowledge of a wide range of computer systems software, applications, hardware, networking, and communications. Ability to perform preventive maintenance on systems software, applications, hardware, networking, and communications. Knowledge of current technological developments/trends in area of expertise. (examples) Ability to provide clear handoffs and instructions to outsourced resources. Proactively ensures the highest levels of systems and infrastructure availability. Effectively prioritize and manage several open issues at one time. Acts as a team lead to System Engineer I and System Engineer II. Develop and maintain useful documentation for application or infrastructure procedures. Contribute to continual improvement by suggesting changes/efficiencies to standards and automation. Performs other related duties as assigned. Strong knowledge of the TIBCO suite of products (BW, BE, AS, EMS/ RV) Strong knowledge and experience with implementing or supporting Apigee on-prem or cloud. Experience with Zookeeper or Cassandra as part of the Apigee platform. General knowledge of UNIX operating system internals, system manager tools; account/file maintenance; user level commands, and utilities. General knowledge of cloud platforms (AWS, Azure, Google) and understanding of containerization (Docker, Kubernetes) Understand on-premise or cloud enterprise infrastructure design and support. Comfortable working within virtualized environments like VMware. General knowledge of scripting and/or programming languages (JavaScript, .Net, Node, React, Python) General knowledge of data management, storage, and tooling (RDBMS, NoSQL, data transformation) General knowledge of IT troubleshooting tools such as Postman, APM, Logstash, or equivalent tools Solid networking knowledge. Properly escalate unresolved issues to appropriate internal teams Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Strong analytical and problem-solving skills. Proficient with Microsoft Office Suite or related software. Proficient with or the ability to quickly learn an array of computer hardware and software. Bachelor's degree in computer science or related field preferred. Experience with change control policies and submitting thorough records for approval. Solid understanding of security and performance best practices. 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The ideal candidate will have experience partnering with internal groups/stakeholders/vendors (including Marketing, Sales, IT, Care, Product, Content, and Digital) to understand, define, and implement analytic requirements that surface Frontier Cart performance, understanding, and insights. Strong project management skills and laser-sharp attention to detail are a must for this role. The ability to switch quickly and efficiently between tasks and projects is essential. A passion for making data-driven decisions, with strong communication, creativity, problem-solving, and critical thinking skills. Strong experience working with e-commerce analytics data, drawing granular and high-level insights, and crafting recommendations based on the data. Strong project management, organizational, and presentation skills. Well-versed in presenting data with the ability to contextualize data and \u201ctell the story\u201d. Minimum 2-3 years' experience with Adobe Analytics or Quantum Metrics. Demonstrated expertise in creating reports, dashboards, segments, and calculated metrics. Preferred: Minimum 1-year experience working with a voice-of-customer survey platform (such as Medallia, ForeSee, and others). Preferred: Minimum 1-year experience working with a session replay tool (such as Decibel, Full Story, or others). Preferred: Minimum 1-year experience working with a heat mapping tool (such as Crazy Egg, Hotjar, and others). Understanding of HTML, CSS, JavaScript, site tagging and tracking code. Familiar working with developer tools (including Omnibug) for auditing tags and code. Experience working with data visualization tools (such as Power BI, Tableau, and others). Expertise in using Microsoft Excel and PowerPoint. Min Bachelor's degree required. This role will be accountable for executing, implementing, and managing the measurement and analytics strategy for e-commerce performance. Collaborating with IT, business leads, product, marketing, and other business intelligence teams to enable detailed measurement of Frontier Cart performance Leverage web analytics tools (Quantum, Adobe), Voice-of-Customer, and site behavior tools - Provide technical requirements for analytics tracking and measurement around critical and secondary KPIs Creation of dashboards that provide engagement and conversion funnel metrics Leverage \u201coffline\u201d data sources that help analyze opportunities in the cart experience Reporting and interpretation of data to help business leaders understand key behavioral and sales performance insights Reporting out on status of capability/feature launches and collaborating with stakeholders to mitigate challenges that might arise Manage session replay, heatmap, and click/engagement reporting. Share findings, insights, and recommendations with the UX/Testing teams and other stakeholders to drive conversion. Manage alerting and anomaly reporting to quickly surface problems/opportunities in the cart flow and initiate needed actions. Partner with IT/devs to address possible technical issues. Writing JIRA feature stories to lead requirements and functional needs of the business to measure the experience Provide cart performance dashboards and ad-hoc reports/analysis with a focus on a combination of leadership-level reporting and tactical-level performance management Manage critical relationships with internal teams and external partners/vendors Identify sales/ecom optimizations that could drive higher conversion and revenue growth Drive cart feature roadmaps with a focus on conversion rate optimization (CRO) and sales growth Employee/stakeholder analytics training and support", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://careers.frontier.com/careers/job/24133777", "isPrivate": false}, {"id": 24083320, "name": "Technical Support Rep I - 3rd Shift", "location": "FORT WAYNE,Indiana,United States", "locations": ["FORT WAYNE,Indiana,United States"], "hot": 0, "department": "Information Technology", "business_unit": "Unknown", "t_update": 1721877054, "t_create": 1721677125, "ats_job_id": "o9ubufw2", "display_job_id": "11224", "type": "ATS", "id_locale": "11224-en", "job_description": "In this Technical Support Rep I role, you'll need to be very comfortable using Microsoft Office Suite in order to troubleshoot technical issues that arise with Frontier's internal systems. 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General knowledge of the Crisis Management Process General knowledge of UNIX, Intel, AS400 operating system internals, system manager tools; account/file maintenance; user level commands and utilities Excellent customer service, communication, and interpersonal skills Proficient in Microsoft Office and other tools such as (Exchange, Excel, Word, Share Point) Ability to understand and carry out oral and/or written directions Ability to communicate effectively and work independently Customer-focused and team-oriented with excellent written and communication skills. Exceptional organization skills Problem-solving skills are an inherent skill required Self-motivated and an independent worker and thinker with strong troubleshooting and analytical skills. Proven ability to prioritize and execute tasks effectively in a fast-paced environment Core network monitoring functionality to include but not limited to all Frontier network routers switches, hubs, and wired and wireless network peripherals. 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General knowledge of the Crisis Management Process General knowledge of UNIX, Intel, AS400 operating system internals, system manager tools; account/file maintenance; user level commands and utilities Excellent customer service, communication, and interpersonal skills Proficient in Microsoft Office and other tools such as (Exchange, Excel, Word, Share Point) Ability to understand and carry out oral and/or written directions Ability to communicate effectively and work independently Customer-focused and team-oriented with excellent written and communication skills. Exceptional organization skills Problem-solving skills are an inherent skill required Self-motivated and an independent worker and thinker with strong troubleshooting and analytical skills. 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Install all wiring, and equipment as required for broadband continuity, digital subscriber carriers and associated broadband equipment, such as DSLAMS (Digital Subscriber Line Access Multiplier), Residential Gateways, and HSI (High-Speed Interface), and business class routers Performs all types of cable construction and maintenance work associated with all network facilities; including repairs on conduit and manholes, cross-connections to switching equipment, removing and replacing line cards in central office/pair gain units Read and understand service orders and trouble tickets, outside plant drawings, circuit diagrams and electrical schematics Perform maintenance repair and preventable maintenance on buried, aerial and underground cable/fiber using various plant elements Performs Aerial work that requires work to be performed from pole climbing, ladder, and bucket trucks. Possible add Place aerial and buried plant and service drops Navigate web, set up Business/Residential computers and demonstrate to customers Support and actively participate in the promotion of Company products and services Must be able to adapt to changes in the business that include advances in technology and new skills and procedures Aids/assists other departments and contractors as required; be self-motivated; mentor co-workers; follow through on assignments in a timely manner High School Diploma or equivalent Experience in telecommunications installation and maintenance Basic keyboard and software skills Must complete pole climbing certification, for which an individual cannot exceed 275 lbs. ; fully clothed and with proper footwear Must complete company provided training and demonstrate ability to complete full installs Ability to work independently and desire to work \u2018face-to-face' with customer Ability to work outdoors in adverse weather conditions and in isolated or confined spaces Valid driver's license and satisfactory driving record; CDL preferred Must be available for flexible scheduling, holidays, after hours and call-outs TESTS: Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy Climbing poles and ladders; frequent lifting of up to 75 pounds; pushing, reaching, bending and stooping; manual dexterity; good sense of balance; ability to sit or stand for long periods and good color vision. 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"count_desc", "seniority": "count_desc", "locations": "count_desc"}, "facets": {"skills": {"Budgeting": 35, "Communication": 22, "Project Management": 21, "Leadership": 21, "Microsoft Excel": 20, "Compliance": 19, "Process Improvement": 18, "Finance": 16, "Pricing": 16, "E-Procurement": 10, "Strategic Sourcing": 10, "SAP": 10, "Supply Chain Software": 10, "Inventory Framework": 10, "Supplier Management": 10, "Operations": 10, "Contract Negotiation": 10, "Strategic Planning": 10, "Purchasing Software": 10, "General Contracting": 10}, "departments": {"Sales": 93, "Field Operations": 46, "Business Operations": 17, "Information Technology": 11, "Engineering": 7, "Marketing": 6, "Consumer": 4, "Human Resources": 3, "Internships": 2, "Workforce Management": 2, "Executive": 1, "Finance": 1}, "seniority": {}, "locations": {"Remote": 999999, "Dallas, TX, United States": 38, "Tampa, FL, United States": 14, "Remote, OR, United States": 8, "Fort Wayne, IN, United States": 5, "Bellflower, CA, 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PA, United States": 2, "New Richmond, WI, United States": 2, "Norwalk, OH, United States": 2, "Norwich, CT, United States": 2, "Owosso, MI, United States": 2, "Quarryville, PA, United States": 2, "Southington, CT, United States": 2, "Three Rivers, MI, United States": 2, "Trumbull, CT, United States": 2, "Wausau, WI, United States": 2, "CT, United States": 2, "Dallas, PA, United States": 2, "Los Angeles, CA, United States": 2, "Alma, MI, United States": 1, "IN, United States": 1, "MI, United States": 1, "WV, United States": 1, "Belmond, IA, United States": 1, "Birnamwood, WI, United States": 1, "Bloomfield, NY, United States": 1, "Campbellsport, WI, United States": 1, "Canton, TX, United States": 1, "Carbondale, IL, United States": 1, "Chilton, WI, United States": 1, "Clarks Summit, PA, United States": 1, "Columbus, OH, United States": 1, "Durham, NC, United States": 1, "Dayton, OH, United States": 1, "Eagle River, WI, United States": 1, "Eldorado, IL, United States": 1, "Enfield, CT, United States": 1, "Gilroy, CA, United States": 1, "Gloversville, NY, United States": 1, "Greencastle, IN, United States": 1, "Hamden, CT, United States": 1, "Harrisburg, IL, United States": 1, "Highland, IL, United States": 1, "Hartford, CT, United States": 1, "Jacksonville, TX, United States": 1, "Lakeland, FL, United States": 1, "Lakeville, MN, United States": 1, "Leesport, PA, United States": 1, "Los Gatos, CA, United States": 1, "Ludington, MI, United States": 1, "Marshfield, WI, United States": 1, "Medina, OH, United States": 1, "Merrill, WI, United States": 1, "Minneapolis, MN, United States": 1, "Oakland, IA, United States": 1, "Plain City, OH, United States": 1, "Plymouth, WI, United States": 1, "PA, United States": 1, "Port Jervis, NY, United States": 1, "Port Lavaca, TX, United States": 1, "Redlands, CA, United States": 1, "Richmond, IN, United States": 1, "Riverview, FL, United States": 1, "Rochester, NY, United States": 1}}, "isSubQuery": false, "showBusinessUnitInPositionSidebar": false, "hideDepartment": null, "iframeImplementation": null, "pcsTextConfiguration": {}, "facetNoTitlecase": null, "skipCSSFacetCapitalization": false, "enableMapClustering": false, "readmoreInstructionEnabled": false, "candidateLogin": {"postApplyReviewLink": {"enabled": true, "url": "/api/apply/v2/profile/review/initialize_user?domain=ftr.com", "title": "What's next? Increase your chances of getting hired!", "message": "Knowing more about you helps us review your application faster. Enrich your profile by adding more skills, awards, and other recognition.", "buttonText": "Review my profile", "verifyEmailTitle": "Let's verify your email", "verifyEmailText": "Click the link in the email to continue reviewing your profile. If you do not immediately see the email, check your spam folder."}}, "isHomePageLoad": true, "candidateBuildProfile": {}, "chatbot": true, "copilotConfig": {"enabled": false}, "enabledPersonalizedFeatures": {"recommendationFeedback": false, "tldr": false, "personalizationPreferences": false}, "installed_app_data": [], "enhancementsEnabled": false, "disableAutoScrollOnPositionSelect": false, "locationDistanceKmDefault": 100, "searchFiltersTranslationWhitelist": [], "customJobDescTranslationSkipList": [], "enableCandidateReferralFlow": false, "showBanner": false, "pcsBannerMessage": null, "locationRadiusConfig": {"showLocationRadius": false, "locationRadiusType": "mi"}, "pcsApplyFormV2Enabled": false, "isPcsBrandingApril2023Enabled": false, "allowedFileTypes": {}, "pcsOctupleMigration0Enabled": true, "pcsOctupleMigration1Enabled": false, "replaceUrlOnGoBack": true, "pcsRedesignedNuxEnabled": true, "userActivityTimeout": 86400000, "userActivityTimeoutEnabled": 1, "isLoggedInPcsEnabled": false, "sortByConfig": null, "searchBoxConfig": {}, "excludePrivatePositions": true, "eeocFilterKeywords": ["veteran", "disability", "gender", "race", "citizen", "visa", "ethnicity"], "disableScrollLoadPositionSidebar": false, "locationFlexibilityFrontendEnabled": false, "workLocationOptionFrontendEnabled": true, "remoteFlexibleJobsFilterEnabled": false, "loggedOutNotificationsEnabled": true, "prepopulateApplyFormEnabled": true, "prepopulateSettings": {"prepopulateCheckboxText": "Save my answers for future applications", "showPrepopulateCheckbox": false}, "themeBuilderUser": null, "mandatoryFields": ["firstname", "lastname", "phone", "email"], "blindfoldWidgetPcsGate": false, "pcsApplyFormLocationGate": false, "t3sEnabled": false, "uploadApplicationAnswers": false, "candidateAuthV2Enabled": false, "preApplicationSubmitAuthEnabled": false, "applyFormV2Enabled": false, "loggedOutSavedSearchEnabled": false, "locationRadiusTypeToggleEnabled": true, "incompleteApplicationsEnabled": false, "incompleteApplicationConfig": {}, "fallbackPcsJdGate": true, "enableResumeCoach": true, "jobcartMultiApplicationModeGate": false, "isPcsEnabled": true, "applicationInfoReviewEnabled": false, "phoneWithCountryCodeEnabled": true, "phoneWithCountryCodeJTNEnabled": false, "notificationSuggestVerificationToken": null, "cookiesAutoDisabled": false, "strictEmailValidationEnabled": true, "chatbotxConfig": {"enabled": false, "gpt_intent_classifier": false, "stateless_job_search_flow": {"enable_page_sync": true}, "enable_for_employee_instance": false, "information_search": {"data": [{"id": "benefits", "url": "https://frontier-careers.com/life-at-frontier/", "messages": ["At Frontier, you\u2019ll have the power to take ownership of your career, run projects from start to finish, and develop cross-functional relationships at all levels of the organization to make it happen"], "image": "https://images.unsplash.com/photo-1531497865144-0464ef8fb9a9?ixlib=rb-4.0.3&ixid=M3wxMjA3fDB8MHxzZWFyY2h8Nnx8Y29tcGFueSUyMHBlb3BsZXxlbnwwfHwwfHx8MA%3D%3D&auto=format&fit=crop&w=800&q=60", "label": "Perks and benefits", "keywords": ["life", "company", "career", "benefits", "perks"]}, {"id": "company", "url": "https://frontier-careers.com/about-us/", "image": "https://images.unsplash.com/photo-1531497865144-0464ef8fb9a9?ixlib=rb-4.0.3&ixid=M3wxMjA3fDB8MHxzZWFyY2h8Nnx8Y29tcGFueSUyMHBlb3BsZXxlbnwwfHwwfHx8MA%3D%3D&auto=format&fit=crop&w=800&q=60", "label": "About company", "messages": [" At Frontier, We pride ourselves on developing real leaders\u2014individuals who can inspire people to achieve the results we need.", "You'll have the power to run projects from start to finish, take ownership of your career, and develop cross-functional relationships across our organization.", "But we still like to have fun along the way."], "keywords": ["life", "company", "career", "about", "company"]}, {"id": "products", "messages": ["Frontier's products keep people connected to what matters most.", "Our innovative solutions make life more efficient and convenient for our residential and business customers."], "url": "https://frontier.com/", "label": "Our products", "image": "https://images.unsplash.com/photo-1531497865144-0464ef8fb9a9?ixlib=rb-4.0.3&ixid=M3wxMjA3fDB8MHxzZWFyY2h8Nnx8Y29tcGFueSUyMHBlb3BsZXxlbnwwfHwwfHx8MA%3D%3D&auto=format&fit=crop&w=800&q=60", "keywords": ["product", "innovation", "about", "company"]}, {"id": "hiring", "messages": ["We keep it straightforward.", "We treat you the same way we treat our customers - We want you to feel valued, engaged, and informed.", "Our hiring process is as convenient as our products and services."], "label": "Hiring process", "image": "https://images.unsplash.com/photo-1531497865144-0464ef8fb9a9?ixlib=rb-4.0.3&ixid=M3wxMjA3fDB8MHxzZWFyY2h8Nnx8Y29tcGFueSUyMHBlb3BsZXxlbnwwfHwwfHx8MA%3D%3D&auto=format&fit=crop&w=800&q=60", "url": "https://frontier-careers.com/how-we-hire/", "keywords": ["hiring", "process", "interview"]}], "use_gpt_article_search": true, "use_vector_search": true}, "disable_for_logged_in": true, "featureAccessFlags": {"resumeCoachCardFlags": {"showApplyWithResume": true, "showEditResume": true}, "positionCardFlags": {"showAddToJobCart": true}}}, "pcsOptionalResumeWithJobcartGate": false, "loggedInCandidate": {}, "hamburgerMenuEnabled": false, "sharedTalentPoolGate": false, "pcsAccessibilityHomeEnabled": false, "pcsAccessibilityApplyFormEnabled": false, "showLanguageDropdown": false, "languages": [{"value": "en", "title": "English"}, {"value": "it", "title": "Italiano"}, {"value": "es", "title": "Espa\u00f1ol"}, {"value": "fr", "title": "Fran\u00e7ais"}, {"value": "pt", "title": "Portugu\u00eas"}, {"value": "nb", "title": "Norsk"}, {"value": "de", "title": "Deutsch"}, {"value": "ja", "title": "\u65e5\u672c\u8a9e"}, {"value": "ms", "title": "Bahasa melayu"}, {"value": "zh-CN", "title": "\u4e2d\u6587 (\u7b80\u4f53)"}, {"value": "zh-TW", "title": "\u4e2d\u6587 (\u7e41\u9ad4)"}, {"value": "ko", "title": "\ud55c\uad6d\uc5b4"}, {"value": "th", "title": "\u0e20\u0e32\u0e29\u0e32\u0e44\u0e17\u0e22"}, {"value": "nl", "title": "Nederlands"}, {"value": "pl", "title": "Polski"}, {"value": "uk", "title": "Y\u043a\u0440\u0430\u0457\u043d\u0441\u044c\u043a\u0430"}, {"value": "hr", "title": "Hrvatski"}, {"value": "el", "title": "\u0395\u03bb\u03bb\u03b7\u03bd\u03b9\u03ba\u03ac"}, {"value": "hu", "title": "Magyar"}, {"value": "cs", "title": "\u010de\u0161tina"}, {"value": "tr", "title": "T\u00fcrk\u00e7e"}, {"value": "ru", "title": "P\u0443\u0441\u0441\u043a\u0438\u0439"}, {"value": "ht", "title": "Haitian"}, {"value": "he", "title": "\u05e2\u05d1\u05e8\u05d9\u05ea"}, {"value": "pt-BR", "title": "Brazilian Portugu\u00eas"}, {"value": "da", "title": "Dansk"}, {"value": "fi", "title": "Suomi"}, {"value": "sv", "title": "Svenska"}, {"value": "fr-CA", "title": "Fran\u00e7ais (Canada)"}, {"value": "pt-PT", "title": "portugu\u00eas (Portugal)"}, {"value": "vi", "title": "Ti\u1ebfng Vi\u1ec7t"}, {"value": "ro", "title": "rom\u00e2n\u0103"}, {"value": "bg", "title": "\u0431\u044a\u043b\u0433\u0430\u0440\u0441\u043a\u0438"}, {"value": "ar", "title": "\u0627\u0644\u0639\u0631\u0628\u064a\u0629"}], "displayLanguage": "en", "requestLocation": false, "positionQnAEnabled": false, "singlePageCareersNavbarGate": false, "advancedOptionsA11yGate": false, "positionSidebarScrollResetGate": false}
{"display_banner": false, "display_text": ""}
li.nav-item.current.aos-init.aos-animate.test2 {
padding-right: 0.8em;
}
@font-face {
font-family: 'frontier-font';
src: url('https://static.vscdn.net/images/careers/demo/ftr/1650888869::ObjectSansNew') format('woff');
font-weight: normal;
font-style: normal;
}
header .header{
padding: 0.5rem 0 !important;
}
header .header .brand a .logo{
max-height: 85px !important;
}
header .header .site-nav ul {
justify-content: flex-start !important;
}
@font-face {
font-family: 'frontier-font-title';
src: url('https://static.vscdn.net/images/careers/demo/ftr/1650886785::ObjectSans') format('woff');
font-weight: normal;
font-style: normal;
}
html body *:not(.fa):not(.far):not(.fas):not(.fal):not(.fab):not(.footable):not(.fooicon):not(.footable-sort-indicator) {
font-family: 'frontier-font' !important;
}
/* Search bar */
.personalization-bar {
background-color: #141928 !important;
color: #FFFFFF;
}
.card-selected {
border-left: 8px solid #d9272d !important;
}
.dropdown-title {
color: white !important;
}
header .header .site-nav ul li a {
white-space: nowrap;
}
.header .site-nav a {
padding: 0.75rem 0.8em !important;
}
.pcs-search-panel {
background-color: #141928 !important;
}
.Select>.Select-control {
border-radius: 5px !important;
}
.pcs-search-panel {
background-color: #141928 !important;
box-shadow: None !important;
padding: 0px;
}
.pcs-search-panel>.apply-banner-container>.row.max-width {
padding-left: 25px;
}
.pcs-search-panel>.apply-banner-container {
margin-top: -8px;
}
header.fixed {
height: 115px !important;
z-index: 220 !important;
}
.advanced-options-button>.button-text-wrapper {
margin-top: 0px !important;
color: white;
}
/* Job Description Page */
.position-title {
color: #d9272d !important;
}
.position-facets>.row {
background: white;
padding-top: 15px;
padding-left: 25px;
box-shadow: inset 0 10px 9px -7px rgba(0, 0, 0, 0.4);
}
.full-screen {
position: fixed;
top: 0;
}
.red {
color: white !important;
}
header.fixed {
height: 115px !important;
z-index: 220 !important;
}
.apply-form {
padding-top: 0px !important;
}
.fal.fa-share {
font-size:30px !important;
color: #FF0037 !important;
}
/* Button styling */
#apply_internal {
border: 2px solid #FF0037 !important;
color: #FF0037 !important;
background-color: white !important;
margin-top: 10px;
height: 36px;
}
#apply_internal:hover {
color: white !important;
background-color: #d9272d !important;
border: 2px solid #d9272d !important;
}
.btn.remove-from-job-cart-button,
.btn.add-to-job-cart-button,
.btn.upload-resume-button,
.position-apply-button,
.apply-form .position-apply-button {
border: 2px solid #FF0037 !important;
color: white !important;
background-color: #FF0037 !important;
margin-top: 10px;
height: 36px;
}
.btn.remove-from-job-cart-button:hover,
.btn.add-to-job-cart-button:hover,
.btn.btn-primary.job-cart-button:hover,
.btn.upload-resume-button:hover,
.position-apply-button:hover {
border: 2px solid #d9272d !important;
background-color: #d9272d !important;
color: white !important;
}
.go-button,
.job-cart-button,
.btn.btn-primary.job-cart-button,
.get-matched-button {
border: 2px solid #FF0037 !important;
color: white !important;
background-color: #FF0037 !important;
}
.go-button:hover,
.btn.job-cart-button:hover,
.btn.job-cart-button:focus,
.job-cart-button:active,
.get-matched-button:hover {
background-color: #141928 !important;
color: white !important;
border: 2px solid #d9272d !important;
}
span.circle-number-indicator {
background: white !important;
color: #d9272d;
}
/* Topnav additional styling - responsive header */
.inline-block.position-cards-container.fixed {
top: 125px !important;
}
@media screen and (min-width: 75em) {
#EFSmartApplyCustomHeaderContainer h2 {
font-size: 4rem !important;
}
}
@media screen and (min-width: 64em) and (max-width: 75em) {
#EFSmartApplyCustomHeaderContainer h2 {
font-size: 3.55556rem !important;
}
}
@media screen and (min-width: 48em) and (max-width: 64em) {
#EFSmartApplyCustomHeaderContainer h2 {
font-size: 3.33333rem !important;
}
}
@media screen and (min-width: 26.8125em) and (max-width: 48em) {
#EFSmartApplyCustomHeaderContainer h2 {
font-size: 2.66667rem !important;
}
} #efchatbotx { [id*='input-']{ margin: 0 ; box-shadow: None; } button{ text-transform: None; } [class*='resume-upload-']{ height: fit-content;} }